Information Technology Services Summer Associate (Part-Time/Temporary)

Chicago Public Schools•Chicago, IL

About The Position

The Office of Information and Technology Services (ITS) works to build the capacity of schools to use information and technology, maintain network infrastructure, security standards, and support other departments to meet district goals. ITS provides innovative technology solutions that improve the quality of education for students, reduce the administrative burden on educators, facilitate parent interaction, increase community engagement, and support CPS’ mission of transparency by focusing on the ease and equity of access to information. The Information & Technology Services (ITS) Summer Associate will support a variety of ITS work streams while rotating through various teams to assist with relevant projects and activities. Summer Associates will support the Information Security team and/or Web Production team. This role will report to the Manager, Web Production and Director, Information Security. This temporary position will be compensated for time worked on an hourly basis. The work schedule for this role will consist of an estimated 40 hours per week for an anticipated period of 10 weeks beginning June 15, 2026 to August 21, 2026, subject to flexibility pending the timing of background check clearance. Due to the temporary nature of this work, this is not a benefit-eligible position.

Requirements

High school diploma or GED equivalent is required
Some college level coursework in computer science or a related field is required
Minimum of 1 year of professional or internship-level experience is required.
Excellent verbal and written communication and presentation skills, capable of communicating with a broad range of CPS colleagues including school staff and district leaders
Excellent project management skills, organizational skills, and attention to detail
Strong analytical, critical thinking, and problem-solving skills, including an ability to think in terms of processes and systems
Ability to deliver high-quality work in a fast-paced environment, successfully meet established deadlines, effectively multi-task high-priority projects, and provide prompt, thorough information to multiple constituencies and stakeholders
Capable of success both working independently and as a member of a team, collaborating with colleagues and stakeholders across departmental boundaries, including both technical and non-technical personnel
Capable of providing customer service, responding efficiently and effectively to all technology-related inquiries or issues
Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint
Knowledge of educational and organizational tools such as Apple Classroom, Google Classroom+ Google Apps, GoGuardian, ServiceNow, and others as assigned
Employees are required to live within the geographic boundaries of the City of Chicago within six months of their CPS hire date and maintain residency throughout their employment with the district. The Chicago residency requirement does not apply to temporary/part-time positions, however, all CPS employees must be residents of Illinois.

Nice To Haves

Internship-level experience, including one of the following is strongly preferred:
Experience in education or school settings or government agencies
Experience working with technology (hardware and software)
Experience with data analysis and using tools such as SAS, Stata, and/or SQL
Experience designing IT training courses and curriculum
Experience in simple video production, website building, providing application and database support, and working on a desktop service desk team

Responsibilities

Ad hoc project support, e.g., Security Tags, ITS policies and procedures, etc.
Assist with data entry and maintenance of records to ensure the accuracy of existing databases
Assist with the coordination of department or project-related communication plans, calendars, and timelines
Prepare research materials and presentations; assist with creating and and updating department documents, plans, and templates (ex: interview rubrics, onboarding handbooks, etc.)
Attend and/or facilitate ITS team meetings, recording meeting minutes as assigned
Assist with drafting memos, maintain electronic and/or paper files
Other duties as assigned, including but not limited to assisting with quick-turnaround of ITS requests and resolution of ITS Tickets.