Information Technology Project Assistant (Part-Time)

City of Mankato•Mankato, MN

22h

About The Position

The Information Technology Project Assistant supports technology adoption and implementation projects, with an emphasis on research, process improvement, technology operations, and end-user adoption. This part-time position is intended for a college student and may be utilized as an internship opportunity. The City of Mankato fosters core values of positive attitude, accountability, respect, teamwork, and integrity, aiming to make a positive difference in the lives of others through challenging and purposeful work. The organization is committed to investing in and developing its employees, recognizing achievements, and providing a supportive work environment.

Requirements

Must be currently enrolled in an accredited college or university and actively pursuing a degree in Information Technology, Computer Science, Data Science, Communications, Business Administration, Public Administration, or a closely related field.
Must possess a valid driver's license and be able to drive in the state of Minnesota.
Must successfully complete a background examination.
Upon completion of related degree, employment will end six (6) months from degree graduation date.
Must comply with organizational and departmental policies.
Must comply with data practices policies and standards relative to not public data.
Any access to not public data should be strictly limited to accessing the data that are necessary to fulfill the employment responsibility.
While data are being accessed, incumbent should take reasonable measures to ensure the not public data are not accessed by individuals without a work reason.
Once the work reason to access the data is reasonably finished the not public data must be properly stored according to city policy and the Minnesota Statutes.

Responsibilities

Supports the evaluation, implementation, operationalization, and adoption of artificial intelligence and emerging technology solutions, including research, testing, documentation, process development, and end-user support.
Assists with evaluating, developing, documenting, and supporting technology-enabled workflows and process improvements using organizational productivity, collaboration, automation, and business application tools.
Collaborates with IT staff and other departments to support technology adoption and implementation projects.
Supports specific initiatives, including software research and implementation, AI adoption and integration, and cybersecurity awareness and practices.
Conducts research-based support and data analysis to inform project decisions and assess system performance.
Researches software tools and AI solutions, documenting findings and communicating effectiveness for evaluation.
Creates basic reports or visualizations, documents data flows, and maintains process documentation.
Assists with project tasks, tracking milestones, and documenting next steps and outcomes to ensure progress and follow-through.
Assists with technical documentation, process support, and development of training materials for technology projects.
Provides hands-on technology support, including troubleshooting and end-user assistance.
Supports data entry, records maintenance, and other departmental administrative tasks.
Performs other duties as assigned by IT Department staff.
Performs physical and mental demands and work environment requirements for this position.
Attendance during regularly scheduled work hours and outside regular hours as necessary.
Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations, and community customers.
Performs other related work as assigned or apparent.