(Full-time) Information Technology Programmer/Analyst

Shasta College • Redding, CA

7d • Onsite

About The Position

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) is seeking an Information Technology Programmer/Analyst. This role involves systems design and modification, database administration, programming, and hardware/software selection and modification. The position supports the College’s administrative and academic functions for mainframe, local area network, and personal computer applications. Employees in this classification receive minimal supervision and are responsible for directing, coordinating, supervising, and formally evaluating the work of others. This job class exercises responsibility for the successful provision and supervision of information technology services for the District, requiring specialized knowledge in information technology systems, operations, and programming. This is a full supervisory level position, overtime exempt, and not eligible for longevity benefits. The work assignment hours are 8:00 a.m. - 5:00 p.m., Monday through Friday. This is a classified administrator position with a default CalPERS retirement, reporting to the Executive Director of Information Services & Technology or designee.

Requirements

• Combination of training, education, and experience equivalent to a Bachelor’s Degree, with major coursework in computer information systems and database technologies or related areas.
• Minimum of three years professional and supervisory experience directly developing or supporting an integrated database Enterprise Resource Management System; progressively responsible experience in an information technology or administrative role.
• Principles, concepts, practices, terminology of operating systems, client/server architectures and related services.
• Techniques and practices of computer programming, database management, and software support.
• Principles, techniques, and tools for effective and efficient troubleshooting and performance monitoring.
• Emergency and disaster preparedness and recovery for information and communication systems.
• Computer operating systems, hardware, network systems, LAN and internet computing technologies.
• SQL and other related enterprise database management system (DBMS) architectures.
• Principles and practices for design, integration, and transition to/from an enterprise DBMS.
• Current industry information, vendor direction, new products and new technical architectures.
• Computer languages as specified
• Supervisory methods and techniques
• Organize, prioritize, and track tasks, requests, and projects effectively using appropriate charts, project management and database tools
• Analyze complex information technology and programming procedures and develop logical conclusions
• Develop, write, test, debug, and modify information technology programs
• Translate program statements into computer language or from one language to another
• Instruct, write, and listen effectively; correctly interpret and resolve complex problems
• Meet timelines by working productively and efficiently with minimal oversight
• Keep accurate and complete records, and system documentation for areas of responsibilities
• Review, analyze, and summarize reports orally, in writing and electronically
• Maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems
• Supervise, direct, and formally evaluate the work of assigned staff
• Communicate effectively in both oral and written forms
• Establish and maintain effective work relationships with those contacted in the performance of required duties
• Work evenings and weekends as needed to accomplish essential functions

Responsibilities

• Writes, tests, implements, modifies, and maintains a variety of complex computer programs using the District’s information systems, and third party vendor software and database designs.
• Analyzes existing programs and makes necessary program modifications; assists or leads in analyzing new releases of ERP applications and tools and evaluating the impact of custom modifications.
• Configures, administers and maintains databases and database servers as related to the District’s ERP systems providing database functions to application and web services.
• Performs installation and updating of servers, databases and application software for the District’s ERP systems.
• Identifies and corrects program logic errors; prepares solutions that fit available timelines and resources.
• Researches and analyzes federal, state, and local requirements, policies and procedures to design and implement computer solutions for District needs.
• Identifies details of analysis studies; determines and locates sources for collecting data and information.
• Develops, understands, and communicates future direction of systems including cost benefit analysis.
• Performs project leader responsibilities; monitors and coordinates activities of the project; constructs time and cost estimates; provides project reports, updates, and recommendations.
• Writes and revises technical manuals using proper operating procedures for use of software.
• Conducts training sessions for end users.
• Operates a variety of computers and related equipment including mainframe and file servers, printers, and network related equipment.
• Keeps abreast of technical developments and information system trends; anticipates changing needs by self-study and participation in courses, seminars, and conferences.
• Assesses workload implications and feasibility of new system requirements; analyzes existing systems performance in relation to specified requirements to ensure proper integration of new programs.
• Evaluation of change requests to ensure proper integration within existing ERP systems.
• Reviews, redesigns, or modifies existing systems to improve effectiveness and efficiency.
• Learns and implements new languages and technologies as required.
• Communicates with District users and technology services staff to ensure information needs are being met.
• Serves as a resource person to the District with users, vendors, and other community college consortia members.
• Supports a “Data Warehouse” capability to meet the information needs of the District, both as-scheduled data extracts and on an as-needed request basis.
• Supports the District’s State MIS and Federal reporting needs.
• Provides support and writes queries and creates reports for ad-hoc, operational or general data reporting needs.
• Works in cooperation with the Office of Research and Planning to assess and meet the data needs for departments, staff, faculty, and students.
• Attends various meetings, conferences, and seminars related to data processing operations and serves on various district committees as resource person.
• Supervises other staff as needed.
• Performs other related duties similar to the above in scope and function as required.

Benefits

• Default CalPERS retirement
• The District does not reimburse for new hire moving expenses.
• New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 5 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.
• Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager