Information Technology Ops Manager

Legrand Slovenija•Kenosha, WI

11d•Onsite

About The Position

The Information Technology Operations Manager leads day-to-day IT operations across a multi-site, manufacturing-focused environment supporting the Kenosha and Chicago sales and order management functions, manufacturing operations, and core business applications. Operating within a matrixed support model, this role partners closely with decentralized IT teams while maintaining accountability for local execution, service quality, and business alignment. A key responsibility of this role is establishing operational clarity and control across a complex technology environment. The IT Operations Manager will improve visibility into systems, applications, endpoints, and digital assets, update and maintain documentation of the current state environments and work collaboratively with Group IT partners to strengthen governance, standardization, and operational readiness. This role serves as the primary interface between IT and business leaders, translating demand into structured, prioritized work through a disciplined intake and sprint-based delivery process. Success is measured by business system stability, predictable execution, clear communication, and strengthened confidence in IT thanks to consistent follow-through in a manufacturing environment where uptime and responsiveness are critical.

Requirements

Information Technology Operations Manager role requires leadership in day-to-day IT operations.
Must support sales and order management functions, manufacturing operations, and core business applications.
Requires partnership with decentralized IT teams in a matrixed support model.
Accountability for local execution, service quality, and business alignment is essential.
Must establish operational clarity and control in a complex technology environment.
Improve visibility into systems, applications, endpoints, and digital assets.
Update and maintain documentation of current state environments.
Collaborate with Group IT partners to strengthen governance, standardization, and operational readiness.
Serve as the primary interface between IT and business leaders.
Translate demand into structured, prioritized work via a disciplined intake and sprint-based delivery process.
Focus on business system stability, predictable execution, clear communication, and strengthened confidence in IT.
Experience in a manufacturing environment where uptime and responsiveness are critical.

Responsibilities

Leads day-to-day IT operations across a multi-site, manufacturing-focused environment.
Supports sales and order management functions, manufacturing operations, and core business applications.
Partners closely with decentralized IT teams within a matrixed support model.
Maintains accountability for local execution, service quality, and business alignment.
Establishes operational clarity and control across a complex technology environment.
Improves visibility into systems, applications, endpoints, and digital assets.
Updates and maintains documentation of current state environments.
Works collaboratively with Group IT partners to strengthen governance, standardization, and operational readiness.
Serves as the primary interface between IT and business leaders.
Translates demand into structured, prioritized work through a disciplined intake and sprint-based delivery process.