IT Manager 14

State of Michigan•Lansing, MI

2d•Hybrid

About The Position

Serve as the first level manager of professional technology positions in Network & Telecommunications Services (NTSD)/Network Services/Enterprise Network section. Position to oversee Enterprise Network Services support team, responsible for the design, deployment and support of Wide Area Network (WAN) and Security services throughout SOM sites. Provide Tier 2/3 functionality for all WAN connectivity & security service operations and deployment throughout all SOM zones. Responsibilities include ensuring timely delivery of WAN, security and Virtual Private Network (VPN) catalog services, managing team resources, managing the change control process as it applies to WAN, security and VPN, coordination with other DTMB partner for service delivery, procurement and inventory control of Enterprise Network Services and management of new equipment provisioning.

Requirements

Possession of a bachelor's degree with not less than 21 semester (32 term) credits in one or a combination of the following: computer science, data processing, computer information systems, data communications, networking, systems analysis, computer programming, information assurance, IT project management or mathematics.
Three years of professional experience equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator P11 or one year equivalent to an Information Technology Infrastructure, Programmer/Analyst or IT Project Coordinator 12.
Three years of experience as a computer programming supervisor or Information Technology Supervisor may be substituted for the education and experience.
Must apply for this position online via NEOGOV.
Relevant experience and/or education must be documented in the resume, transcript and/or application.
Attach a resume identifying specific experience and dates of employment.
Dates of employment should include month and year and hours per week.
Attach a cover letter.
If applicable, attach a copy of an official transcript(s).
Must be able to submit proof of your legal right to work in the United States.
Must be able to provide proof of identity and eligibility to work in the United States within three business days of beginning employment.

Nice To Haves

Understands the value of public service
Embraces diversity
Passionate about IT application development
Excellent communicator (oral and written reports, presentations, clear and concise documentation)
Team-oriented mindset
Capable of establishing and maintaining effective relationships with agency partners and team members
Ability to resolve problems in a timely manner and seek effective solutions
Self-motivated person who wants a challenge and to work in a high-paced environment

Responsibilities

Oversee Enterprise Network Services support team
Responsible for the design, deployment and support of Wide Area Network (WAN) and Security services throughout SOM sites
Provide Tier 2/3 functionality for all WAN connectivity & security service operations and deployment throughout all SOM zones
Ensure timely delivery of WAN, security and Virtual Private Network (VPN) catalog services
Manage team resources
Manage the change control process as it applies to WAN, security and VPN
Coordinate with other DTMB partners for service delivery
Procurement and inventory control of Enterprise Network Services
Management of new equipment provisioning