Information Technology Manager

Thomas MacLaren School • Colorado Springs, CO

21h • $60,000 - $70,000

About The Position

The Information Technology (IT) Manager manages the implementation and integration of technology across all school departments in order to ensure a positive experience for staff, students and parents.

Requirements

• Strong understanding and experience setting up, configuring and managing network components
• Knowledge of MS Office 365 installation and user configuration
• Experience managing virus and security software at an organizational level
• Excellent troubleshooting skills – ability to narrow down the cause of an issue and determine a solution
• Ability to communicate with and work well with all levels within an organization, specifically working effectively within the culture
• Vision and desire help the school streamline the use of technology for maximum effectiveness in keeping with the school’s culture
• Willingness to negotiate with vendors and consultants and manage their services to meet needs within the school
• Highly organized and self-managed
• Excellent time management skills and proven ability to meet deadlines
• Ability to manage multiple tasks with frequent interruptions
• Ability to manage projects with conflicting deadlines
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Strong documentation skills
• Availability to work occasional evenings or weekends to support school events and network
• Bachelor’s Degree or equivalent experience in Information Technology
• Five years' experience in IT management, managing systems and projects
• Experience in managing wired and wireless network topologies and firewalls

Nice To Haves

• CompTIA A+, Network +, Security + Certifications preferred

Responsibilities

• Ensure deliverables meet or exceed service-level expectations for quality, timeliness, and budget
• Maintain and troubleshoot existing hardware, software and systems, from servers and network infrastructure to laptops and Chromebooks
• Perform replacements / upgrades, ensuring that new equipment is fully functional and that users are satisfied
• Manage IT related security: content filters, firewalls, etc.
• Manage user accounts, network permissions, email groups, shared calendars
• Analyze trends for ways to prevent future problems
• Maintain documentation that will best support future maintenance
• Maintain documentation of frequently repeated tasks
• Maintain orderly spaces where technology equipment is used and stored
• Develop and communicate guidelines for use of school owned equipment (e.g. what additional software may be installed on laptops)
• Make recommendations for IT training
• Develops strategic goals, technology initiatives, annual budget and planning for the future
• Work with stakeholders to ensure alignment and prioritization of goals and resources.
• Lead all technology committee meetings
• Communicate technology related activities in a timely manner to all stakeholders
• Oversee the preparation of all end user equipment for all standardized testing
• IT could also include hands-on management of the following or coordinating with vendors for the management of: printers and copiers, audiovisual equipment, bells, security cameras and phones
• Plan for future needs: Evaluate and recommend purchases (hardware and software) for new projects and expansion and implement them effectively
• Recommend vendors for hardware and services; coordinate with vendors as directed
• Track aging of equipment and schedule maintenance/replacement
• Track software licenses, users and renewal dates
• All administrative duties involve other duties as needed

Benefits

• For employees contracted for 30 hours per week or more, Thomas MacLaren School pays for 100% of the employee’s base insurance premiums (Health, Dental, Vision, Long-term and Short-term disability, Accidental Death and Dismemberment insurance, and Life insurance) for the base level coverages.
• No benefits are provided to employees contracted for less than 30 hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager