Information Technology Manager

NORTH OLYMPIC HEALTHCARE NETWORKPort Angeles, WA
$90,000 - $120,000Onsite

About The Position

The Manager, Information Technology plays a critical role in developing, implementing, and maintaining the organization's IT strategy, ensuring that technology effectively supports NOHN's overarching mission and goals. This position requires a strategic thinker who champions cross-departmental collaboration, acts as a leader for the organization's technology initiatives, maintains a secure and highly functioning infrastructure, and actively mentors their team.

Requirements

  • Bachelor’s degree in IT, Computer Science, or Health Informatics preferred.
  • Minimum of 7 years of IT experience, including 3+ years in a healthcare setting and 3+ years in a supervisory or management capacity.
  • Demonstrated expertise in HIPAA/HITECH compliance, IT budget management, infrastructure optimization, and vendor oversight.
  • Some standing, sitting, bending, occasional lifting (up to 40 lbs.).
  • Use hands and fingers to continually manipulate a keyboard.
  • Work on a PC for up to 8 hours.
  • Ability to speak clearly via telephone and in person.
  • Must be able to communicate effectively with providers, patients, and coworkers.
  • Ability to respond effectively and appropriately to sensitive/confidential inquiries and/or complaints.

Nice To Haves

  • Preference given to candidates with the following certifications: Healthcare IT security (e.g., HCISPP) General IT security (CISSP, CISM, or Security+), and/or Project management (PMP)

Responsibilities

  • Oversee the day-to-day operations of the IT department, ensuring the efficient and effective delivery of all IT services.
  • Manage and support optimization of the organization's IT infrastructure, including network security, server infrastructure, and end-user support.
  • Lead the development and implementation of robust cybersecurity measures to protect sensitive data and maintain patient privacy. Ensure strict compliance with regulatory requirements and industry best practices, including HIPAA, HITECH, and PCI.
  • Oversee all IT disaster recovery planning and business continuity initiatives to ensure organizational resilience.
  • Develop and manage the IT department's budget to ensure cost-effective resource allocation and oversee IT procurement processes.
  • Vet and liaise with external technical experts, IT vendors, and service providers. Play a key role in managing these crucial relationships by acting as the subject matter expert and main point of contact to ensure optimal service delivery for the organization.
  • Lead, mentor, and develop a high-performing IT team.
  • Provide ongoing opportunities for professional development and training to continuously elevate the team's technical knowledge and skills.
  • Foster a positive department culture rooted in collaboration, innovation, and continuous improvement.
  • Provide guidance on technology adoption and integration to enhance patient care, operational efficiency, and overall business growth.
  • Stay abreast of healthcare IT trends and emerging technologies, continuously evaluating their potential impact and application within NOHN.
  • Utilize strong communication, interpersonal, and presentation skills to effectively convey complex technical information to diverse audiences across the organization during project implementations.
  • Develop and implement a comprehensive IT strategy that directly aligns with and supports NOHN's overall strategic plan.
  • Develop and maintain IT policies, procedures, and standards that work for all departments while ensuring compliance with regulatory requirements.
  • Act as a strategic thinker who fosters a culture of innovation and collaboration between IT and the rest of the organization.

Benefits

  • Medical, Vision, and Dental coverage
  • 4% 401k Contribution
  • $50 a month HRA contribution to be used towards qualifying medical expenses
  • Paid Time Off (PTO) plus paid holidays.
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