Information Technology Manager 2

State of Oregon•Salem, OR
•$8,717 - $13,477•Onsite

About The Position

The Oregon State Police is hiring one full-time, permanent Information Technology Manager 2 in Salem, Oregon. This is an in-office position; remote and hybrid schedules are not available. The position provides strategic leadership and operational oversight for the Infrastructure Section within the Information Technology Division. The manager directs infrastructure-related services and ensures program and project work plans are developed, coordinated, and executed across the section in alignment with other IT units and Department programs. The role ensures reliable, secure, and efficient enterprise infrastructure services supporting Oregon State Police’s mission-critical, 24/7 public safety operations. The manager defines and maintains the agency’s core enterprise technology services, distinguishing services owned and operated by the IT Division from technology functions provided by other divisions or sections. This includes establishing standards, setting service expectations, and aligning services with organizational priorities. The position’s duties originate from state and federal statutes, the Superintendent, the Chief Information Officer, the OSP Technology Management Council, the state CIO Council, and other governmental partners. The manager also serves as the CIO’s alternate representative to the state CIO Council, supporting statewide coordination and policy development.

Requirements

  • Six years of supervision, management, or progressively related experience; or three years of related experience and a bachelor’s degree in a related field.
  • Submit a resume demonstrating experience related to the minimum qualifications.
  • Submit a cover letter of no more than two pages addressing each preferred skill.

Nice To Haves

  • Ability to communicate clearly, verbally and in writing, with stakeholders ranging from coworkers to federal agency partners.
  • Personnel management experience, including setting expectations, providing guidance and support, fostering a positive work environment, hiring, training, performance evaluation, and discipline.
  • Experience managing enterprise infrastructure environments, including networks, servers, storage, and cloud or hybrid architectures, for mission-critical systems distributed across numerous locations in a broad geographic region and operating 24/7.
  • Strong understanding of cybersecurity frameworks and compliance requirements, including practical application of the CJIS Security Policy in complex operational environments.
  • Experience coordinating and monitoring deadline-driven tasks and prioritizing IT staff work as well as work required to meet agency and state deadlines.
  • Experience leading incident response activities, including technical triage, root-cause analysis, and post-mortem reviews to improve resilience and prevent recurrence.

Responsibilities

  • Provide strategic leadership and operational oversight for the IT Division’s Infrastructure Section.
  • Direct and manage infrastructure-related services.
  • Develop, coordinate, and execute program and project work plans across the section in alignment with other IT units and Department programs.
  • Ensure reliable, secure, and efficient enterprise infrastructure services for mission-critical, 24/7 public safety operations.
  • Define and maintain OSP’s core enterprise technology services, including distinguishing IT Division services from technology functions provided by other OSP divisions or sections.
  • Establish service standards and expectations and ensure alignment with organizational priorities.
  • Serve as the CIO’s alternate representative to the state CIO Council and support statewide coordination and policy development.
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