Information Technology (IT) Manager

Northeast Power

5h

About The Position

Northeast Missouri Electric Power Cooperative (Northeast Power) has an immediate opening for an Information Technology (IT) Manager at the Palmyra, Missouri location. Northeast Power is a transmission cooperative delivering power to northeast Missouri and southeast Iowa.
This is a full-time, exempt leadership position within the Information Services & Technologies (IS&T) Department. The IT Manager plays a critical role in ensuring the reliability, security and performance of the Cooperative’s technology infrastructure while supporting employees, member-distribution cooperatives and strategic initiatives.
The IT Manager is responsible for both hands-on technical execution and day-to-day leadership of the Information Systems team. This role balances operational excellence with strategic oversight and serves as the Cooperative’s primary cybersecurity liaison.

Requirements

• Bachelor of Science degree in Computer Science, Information Systems or a closely related field
• Four (4) years of experience installing, configuring, securing and supporting a multi-platform computing environment
• Working knowledge of Windows environments, servers, networks, Active Directory, virtualization, storage, Ethernet and fiber optics
• Strong organizational, analytical, communication and documentation skills
• Ability to balance hands-on technical work with leadership and supervisory responsibilities
• Proven ability to communicate effectively with both technical and non-technical users
• High level of integrity, discretion and commitment to confidentiality
• Ability to prioritize, multitask and meet deadlines in a mission-critical environment

Nice To Haves

• Relevant industry certifications (such as CISSP, CISM, A+ or equivalent) are a plus but not required
• An Associate/Technical degree with six (6) years of relevant experience may be considered in lieu of a Bachelor’s degree

Responsibilities

• Managing and supporting a multi-platform computing environment, including servers, networks, firewalls, virtualization platforms, cloud services, mobile devices, VOIP systems and enterprise applications
• Installing, configuring, documenting, maintaining, monitoring and securing IT infrastructure with a strong focus on cybersecurity, redundancy and resilience
• Performing and overseeing software updates, firmware, security patches and system upgrades
• Providing direct technical support, troubleshooting, root cause analysis, training and system optimization
• Monitoring system performance, identifying risks, benchmarking results and recommending improvements
• Lead and supervise assigned personnel by setting priorities, coordinating project assignments and ensuring timely, high-quality completion of work
• Coordinating internal and external resources, including vendors and contractors
• Serving as the Cooperative’s cybersecurity liaison by monitoring threats, ensuring compliance, coordinating incident response and supporting security awareness training
• Supporting backup validation, recovery testing and data integrity initiatives
• Assisting with department budgeting, technology planning and evaluation of emerging technologies, including AI and automation tools
• Representing the IS&T Department through coordination with internal leadership, member cooperatives, user groups and industry conferences

Benefits

• Comprehensive insurance coverage – Medical, dental and vision insurance to support your health and wellness.
• Strong financial future – Two (2) robust retirement plans to help you build long-term security.
• Family protection – Employer-paid life insurance for employee, spouse and child, plus long-term disability coverage.
• Work-life balance – Generous vacation, sick leave and 10 paid holidays per year.
• Peace of mind on the go – Business travel accident insurance and an AirMedCare membership for your household.
• Flexible options – Supplemental life insurance and Aflac policies available through convenient payroll deduction.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager