Information Technology (IT) Coordinator

ProSidian Consulting•Aiken, SC

7d•Onsite

About The Position

ProSidian seeks an Information Technology (IT) Coordinator for Program Support on a SCA – Service Contract Act / Service Contract Labor Standards (SCLS) Basis for Working On-Site (Client Site) in The Southeast | South Atlantic | CONUS Area (Aiken, South Carolina). This role is Contract Contingent, generally located across the Aiken, South Carolina Across The Southeast | South Atlantic | CONUS Region supporting a High-hazard nuclear cleanup environment requiring disciplined staffing, safety, quality, security, and regulatory compliance. The Information Technology (IT) Coordinator is aligned with GSA Labor Category: Administrative Specialist II. This role shall be principally focused on ProSidian Strategic Resourcing and Professional Staff Augmentation for Information Technology Coordination (ITCoord) Solutions and Services. We seek candidates with relevant Nuclear And Environmental Management Sector Experience to support professional services engagement for Nuclear And Environmental Management Sector Clients such as SRMC. This is a Contract Contingent or Contract W-2 (IRS-1099) Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline Professional position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. The Administrative Specialist II role(s) are located in the Southeast | South Atlantic | CONUS Region, at or near Aiken, South Carolina. The Work Site Address is: 121 Richland Ave E, Aiken, SC 29801, USA. Provide services and support as a Information Technology (IT) Coordinator aligned with the Information Technology Coordination (ITCoord) Functional Area / Swim Lane / Category Discipline in the Nuclear And Environmental Management Industry Sector. This role focuses on Human Capital | Project Management | Engineering | Environmental | Compliance | Risk Management | IT Effectiveness | Business Process | Training Knowledge Management Solutions for clients such as Savannah River Mission Completion, LLC (SRMC) | SRMC Supply Chain / Procurement supporting the Liquid Waste Program under DOE prime contract 89303322DEM000068. Generally Located In Aiken, South Carolina and across the Southeast | South Atlantic | CONUS Region. Provide Information Technology Coordination (ITCoord) Services and Solutions as a ProSidian Engagement Team Member working in a capacity that Supports technology coordination activities through planning, analysis, coordination, documentation, compliance, quality assurance, and stakeholder support. Keep users productive by coordinating devices, vendors, repairs, applications, inventory, and first-line technical support.

Requirements

Must be a US Citizen.
Bachelor’s degree from an accredited university.
Associate’s degree and 2+ years supporting an Information Technology (IT) department or performing IT work.
High School diploma/GED and 4+ years of related secondary education and/or experience supporting an IT department or performing IT work.
PC lifecycle and lease management; device configuration; inventory; printer service coordination; mobile-device administration; first-level application support; user training

Nice To Haves

Relevant Nuclear And Environmental Management Sector Experience
Knowledgeable on PC hardware and software implementation and configuration.
Knowledgeable about the technology of cell/smartphones and tablets (iPad etc.).
Strong oral and written communications skills.
Customer oriented.

Responsibilities

Monitors the status of PC leases to ensure that new PCs are ordered and delivered prior to the lease expiration date.
Works with users to determine the appropriate PC configuration to meet their needs.
Resolves issues between users and PC vendor(s).
Performs inventory of PCs to verify appropriate repurpose.
Acts as interface between user, M&O contractor and vendor for all printer repairs.
Monitors all printer repair orders to ensure work is done in a timely manner.
Continuously works to improve the PC, printer and mobile device processes.
Prepares reports documenting PC lease and printer repair statistics.
Ensures appropriate approvals and coordinates the distribution and tracking of all mobile devices (i.e., iPads and cellular phones).
Works with wireless vendor to resolve mobile device issues.
May provides first level technical support for mobile devices.
Works with wireless vendor to resolve mobile device issues.
May serve as first level technical support for assigned business systems applications.
Stays current with system information, changes and updates.
Other duties as assigned.