IT Intern - Summer 2027

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

2d

About The Position

The Information Technology Intern supports the day-to-day operational needs of Mary Free Bed’s IT Department and assists with project-based tasks, gaining experience and knowledge in an enterprise IT environment. The internship provides education and on-the-job training, is supervised, and is intended to support learning goals rather than replace regular staff. The intern should not expect a job after the training period. The internship is a 12-week paid internship; actual hours and duration are determined when the position is awarded. Intern supervisors coordinate schedules to avoid conflicts with academic classes. Interns receive formal evaluations midway through and at the end of the internship. Mary Free Bed may coordinate with an academic institution regarding possible credit, but academic credit is not required. Interns must follow hospital policies and procedures; violations may result in disciplinary action, including termination of the internship.

Requirements

• Completed coursework in information technology.
• Junior- or senior-level student at an accredited college.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Effective verbal and written communication skills.
• Ability to communicate complex technical concepts effectively to technical and non-technical audiences.
• Ability to demonstrate initiative and responsibility, manage multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.
• Ability to follow Mary Free Bed Rehabilitation Hospital policies and procedures.

Responsibilities

• Assist with installation and/or maintenance of physical networking infrastructure.
• Analyze existing processes and recommend solutions to improve efficiency.
• Assist with managing IT asset inventory and support hardware deployment projects.
• Support project management functions.
• Validate IT solutions and project deliverables.
• Create and maintain technology documentation for internal and external audiences.
• Provide customer service, promote teamwork and direct communication, and handle confidential information discreetly and sensitively.
• Identify problems and seek solutions as part of quality improvement efforts.
• Participate in departmental efforts to monitor and report customer service and promote patient and family satisfaction where possible.
• Perform other duties as assigned.

Benefits

• Paid internship.
• A monthly stipend may be offered to help cover basic needs such as lodging, meals, and transportation.
• The internship provides education and on-the-job training.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed