Information Technology Intern

MMWEC•Ludlow, MA

About The Position

We are seeking a motivated and tech-savvy IT Intern to join our Information Technology team for Winter 2027. This internship offers hands-on experience supporting technology operations in a professional business environment and is an excellent opportunity for students looking to apply classroom knowledge to real-world IT projects. As an IT Intern, you will work alongside experienced IT professionals and assist with a variety of technology initiatives.

Requirements

  • Currently enrolled in an associate's or bachelor's degree program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
  • Basic understanding of: Computer hardware and troubleshooting.
  • Microsoft Office applications.
  • Windows operating systems.
  • Networking fundamentals.
  • PHP, Python, and SQL.
  • Strong analytical and problem-solving skills.
  • Effective written and verbal communication skills.
  • Ability to work independently and collaboratively in a team environment.
  • Eagerness to learn and take on new challenges.

Nice To Haves

  • Previous coursework, projects, or experience related to systems administration, networking, programming, or technical support.
  • Interest in cybersecurity, cloud technologies, or business systems.

Responsibilities

  • Provide technical support by troubleshooting hardware, software, and network-related issues for staff.
  • Assist with system maintenance, including computer imaging, software installation, equipment deployment, and asset inventory management.
  • Support network and cybersecurity efforts through user account administration, security checks, and backup monitoring.
  • Assist with technology projects, including implementation of new tools, report development, cloud-based services, and research of emerging technologies.
  • Document technical procedures and contribute to ongoing improvements in IT processes and user support.

Benefits

  • Hands-on experience supporting enterprise technology systems.
  • Exposure to network, cybersecurity, and infrastructure operations.
  • Opportunity to contribute to meaningful technology projects.
  • Mentorship from experienced IT professionals.
  • Experience working within the public power and energy industry.
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