About The Position

This internship involves hands-on experience working closely with leaders in the hospitality group at Boise State University. You will develop skills and competencies to understand what is needed to be successful in the world of IT Support within the hospitality industry. You will gain valuable experience in operations, marketing, administration, guest services, problem resolution, planning and implementation of innovation, and client relationship skills. This role provides many opportunities for personal success in a career of IT Support.

Requirements

  • Interest in the IT Support industry
  • Attitude of a leader
  • Enjoyment of inspiring others
  • Articulate
  • Good to better interpersonal skills
  • Enjoy building relationships
  • General interest and knowledge
  • Interest in one or more of the following: Customer Service, Technology Troubleshooting, Data Analysis/Management, Procedure Development, Quality Assurance

Responsibilities

  • Executing operational standards
  • Financials, P+L, Loss Prevention
  • Safety and Quality Assurance: Safe food in a safe environment
  • Assuring an exceptional guest experience
  • Client Relations and Contractual Commitments
  • Associate learning and development
  • Operational support of serving platforms
  • Working in different settings: FOH, BOH, Catering, Marketing & Administration
  • People management (schedules, time management)
  • Inventory management
  • Help Desk ticket management
  • Troubleshooting various IT related issues
  • Report development

Benefits

  • Competitive wages
  • Instapay through the One @Work app
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