Information Technology Intern

Applied Optimization•Fairborn, OH

4d•Onsite

About The Position

The Information Technology (IT) Engineer Intern will assist in administering, maintaining, and enhancing all aspects of the information technology utilized at Applied Optimization (AO), with minimal intrusion to other co-workers. This part-time, year-round position requires a minimum of sixteen hours per week of work, with flexible hours that can be adjusted based on class schedules and academic commitments.

Requirements

College Sophomore or Junior with GPA of 3.5 or higher
Ability to prioritize tasks and manage time
Effective problem solving and debugging skills
Attention to detail and effective time and schedule management skills
Effective oral and written communication skills
Proficient in Microsoft Windows-related platform technical support.
Good working knowledge of computer networks
Ability to respond to evolving customer requirements

Nice To Haves

Some Linux experience is desirable
Associate’s Degree; and one-year related experience and/or training; or equivalent education and experience
Familiarity of Software development lifecycle and revision control practices is helpful
U.S. Citizen or Green Card Holder
May be required to obtain and maintain US Government Security Clearance

Responsibilities

Provide technical support to maintain the information systems within the organization and interface with Managed Service Provider (MSP) and vendors.
Maintain all software and hardware currently used within the company and possess the ability to quickly assimilate and understand other software as needed.
Maintain an orderly and accessible inventory of hardware and software as well as track licenses and renewal updates as needed.
Diagnose and repair computer hardware problems, including but not limited to PCs, printers, laptops, smartphones and other electronic devices.
Coordinate with the MSP to develop and follow protocols for purchase of hardware and software to maintain rigorous compliance with security requirements.
Participate in training sessions and lead training sessions as needed to acquaint others with new and/or current software and hardware.
Plan for the future IT needs of the company, including technologies, systems, policies and procedures.