Information Technology Co-Op - Auburn Hills
About The Position
This student position provides a unique opportunity to gain hands-on IT experience within Nexteer Automotive, a global Tier 1 automotive supplier. As a Co-Op student, you'll play an essential role in supporting employees' daily technology needs, resolving technical issues, and maintaining seamless IT operations. Your responsibilities will include building computers, documenting software processes, and maintaining support documentation, all within a personalized support environment. You may also have an opportunity to work with the Microsoft Power Platform to develop low-code applications that streamline business processes. These projects, guided by Nexteer’s IT team, help build both technical and leadership capabilities. Throughout this experience, you'll have the opportunity to contribute to various ad-hoc tasks, further expanding your knowledge and adaptability in a corporate environment. Embrace this chance to kickstart your career in a thriving automotive technology company, where innovation and excellence are at the forefront.
Requirements
- Must be enrolled full-time (12+ credits) at a 2- or 4-year college or university local to Auburn Hills, MI
- Pursuing a bachelor’s degree in information technology or a related field
- Maintain a minimum 3.0 cumulative GPA on a 4.0 scale
- Available to work 20–32 hours per week, onsite, during Fall and Winter semesters, with the option to work up to 40 hours per week during the summer
- Must have legal authorization to work in the U.S. without current or future sponsorship
Nice To Haves
- Microsoft Office, Teams, and SharePoint knowledge is a plus, but not required
- Exposure to or interest in low-code platforms (Power Apps, Power Automate) is a plus
Responsibilities
- Provide personalized, in-person IT support to resolve reported issues
- Triage and escalate incidents and service requests via ServiceNow
- Guide employees through troubleshooting steps and resolution processes
- Build and configure computers using Nexteer's OS image
- Install and troubleshoot hardware drivers and peripherals
- Maintain and update IT documentation, including knowledge articles and how-to guides
- Participate in Technology Bar process improvements and internal communication updates
- Support development or enhancement of tools, reports, databases, or applications
- Perform general administrative tasks as assigned
- Active participant in learning of position opportunities and building of personal networks
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What This Job Offers
Career Level
Intern
