Information Technology Assistant Technician
About The Position
Provide first-level IT help desk support to faculty, staff, and students via in-person, telephone, chat, and email communication. Assist with troubleshooting and resolving hardware, software, and network issues. Perform setup, configuration, and maintenance of computers, peripherals, and classroom technology. Assist with network cabling and connectivity projects. Assist with the creation and maintenance of equipment inventory. Collaborate with IT team members on special projects and routine departmental operations. Perform other general duties as assigned within the Information Technology department. Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
Requirements
- High school graduate or equivalent
Responsibilities
- Provide first-level IT help desk support to faculty, staff, and students via in-person, telephone, chat, and email communication.
- Assist with troubleshooting and resolving hardware, software, and network issues.
- Perform setup, configuration, and maintenance of computers, peripherals, and classroom technology.
- Assist with network cabling and connectivity projects.
- Assist with the creation and maintenance of equipment inventory.
- Collaborate with IT team members on special projects and routine departmental operations.
- Perform other general duties as assigned within the Information Technology department.
- Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute.
- Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment.
- Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
