Information Technology_USA - USA_Analyst
About The Position
This role focuses on owning enterprise observability using Dynatrace across various systems including cloud, on-prem, ERP, WMS, eCommerce, APIs, and integrations. The analyst will be responsible for designing service topology, dashboards, alerts, and health indicators that reflect business impact. A key aspect of the role involves applying SRE principles such as SLIs, SLOs, and error budgets to minimize incidents and enhance resilience. The position also aims to accelerate incident detection and root-cause analysis, lead post-incident reviews focused on systemic fixes, and identify potential reliability, performance, and capacity risks before they affect the business. Additionally, the analyst will define observability and SRE standards and empower teams to adopt them effectively.
Requirements
- 8-10+ years experience required
- Dynatrace
- Kubernetes
- Site Reliability Engineering (SRE)
Responsibilities
- Own enterprise observability using Dynatrace across cloud, on-prem, ERP, WMS, eCommerce, APIs, and integrations
- Design service topology, dashboards, alerts, and health indicators that reflect business impact
- Apply SRE principles (SLIs, SLOs, error budgets where appropriate) to reduce incidents and improve resilience
- Accelerate incident detection and root-cause analysis
- Lead post-incident reviews focused on systemic fixes
- Identify reliability, performance, and capacity risks before they impact the business
- Define observability and SRE standards and enable teams to use them effectively
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
