Core-CT EPM Information Technology Analyst 2

State of Connecticut•Hartford, CT

8d•Onsite

About The Position

The State of Connecticut, Office of the State Comptroller (OSC) is seeking a dynamic professional with expertise in both business and technology for the position of Core-CT EPM Information Technology Analyst 2. The Core-CT division oversees the State of Connecticut's PeopleSoft-based Enterprise Resource Planning (ERP) system. This position requires a strong foundation in state financial and HR policy and business practices, along with experience in Oracle PeopleSoft and a solid understanding of ERP systems and integrations. The selected candidate will leverage strong business acumen to support critical frameworks in Financial, Supply Chain, and Human Capital Management within Core-CT, Connecticut's PeopleSoft ERP solution. This position encompasses services and support for a range of modules, including eProcurement, Purchasing, Supplier Contracts, Strategic Sourcing, Inventory, Accounts Payable, Asset Management, Accounts Receivable, eSupplier, Billing, Banking, Project Costing, Customer Contracts, Grants Management, General Ledger, Commitment Control, Human Resources, Position Management, Time and Labor, Payroll, Benefits and Pension. It involves providing both functional and technical assistance to EPM users, particularly with their reporting requirements. The role is responsible for working with Oracle Data Integrator to support daily batch operations and managing inbound and outbound interfaces. The candidate will collaborate with the STARS team to offer alternative reporting solutions and deliver user training. The Office of the State Comptroller (OSC) is an agency whose mission is to provide accounting and financial services, administer employee and retiree benefits, develop accounting policy and exercise accounting oversight, and prepare financial reports for the state, federal and municipal governments, as well as the public. We are located in the State Office Building at 165 Capitol Avenue, Hartford, CT. This state-of-the-art building offers free garage parking, an on-site cafeteria, and ergonomic workspaces.

Requirements

Six (6) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related support area.
One (1) year of the General Experience must have been performing professional information technology work in such areas as: installation and support of microcomputer hardware, software and operating systems; analysis, design and development of information systems; network hardware and software installation and support; network hardware and/or software problem diagnosis and resolution; performing any closely related professional IT function.
Considerable knowledge of IT equipment and diagnostic tools; principles and techniques of systems analysis, design, development and programming; principles of information systems; principles and theories of business and planning functions; programming languages; capabilities of computer technology.
Knowledge of methods and procedures used to conduct detailed analysis and design of computer systems; principles and techniques of software generation and programming; practices and issues of systems’ security and disaster recovery; computer operating systems; project management principles and techniques; principles and techniques of business information systems re-engineering.
Considerable interpersonal skills; oral and written communication skills; skill in technical problem solving; skill in logic and analysis; skill in problem solving; Skills in project coordination.
Considerable ability to analyze, troubleshoot and resolve data communications problems; write, test and debug computer programs; use programming development tools; prepare manuals, reports, documentation and other written materials; identify, analyze and resolve complex business and technical problems.
Ability to analyze and debug complex software programs.

Nice To Haves

Experience with Oracle Data Integrator (ODI), EPM PS Queries, & Oracle SQL
Experience analyzing information technology system problems and implement effective solutions
Experience providing both functional and technical assistance to EPM users
Experience engaging with diverse individuals through verbal and written communication

Responsibilities

Developing and maintaining Oracle Data Integrator (ODI) processes to extract data from CoreCT Financial (FIN) and Human Resources (HR) systems into the CoreCT EPM data warehouse.
Creating inbound and outbound interfaces using ODI to enable seamless data exchange between systems.
Assisting end-users with EPM PeopleSoft Queries to help them access necessary information.
Maintaining CoreCT public queries and conduct annual maintenance for both public and private queries.
Utilizing Oracle SQL skills and work with database administrators to optimize system performance through query tuning.
Conducting end-user training in EPM Queries to enhance user proficiency with reporting tools.
Working on STARS reporting to provide alternate reporting solutions as required.
Acts as liaison to hardware and/or software vendors, system developers, programmers and user community.
Evaluates and recommends products.
Participates in Request for Proposal (RFP) process.
Assists in estimating cost for annual budget.
Identifies and implements opportunities for cost savings.
Conducts system performance analysis, tuning and storage management.
Assists staff and customers in use of computer systems and software packages.
Trains operators, IT staff and end users on new procedures.
Participates in recovery activities.
Participates in the evaluation of new, related technologies.
Analyzes requirements and designs systems.
Participates in or coordinates project planning sessions with customers, analysts and team members to analyze requirements and provide design recommendations for moderately complex systems.
Provides technical consultation on moderately complex issues regarding the usage of the infrastructure, integration of applications systems into the infrastructure, etc.
Participates in system integration testing of operating system, system utilities, hardware upgrades as well as new software and hardware technologies.
Works with project team to define and design scope for each project.
Plans, coordinates and schedules assigned projects.
Coordinates resources for projects.
Ensures timely completion of all phases of projects.
Evaluates and recommends vendors.
Provides second or third level support for network connectivity, or related network issues for the user community.
Diagnoses and resolves moderate network problems utilizing traces, hardware diagnostic tools, software aids, network management systems and utilities.
Coordinates the installation and maintenance of network components.
Analyzes network activity.
Analyzes capacity planning and facilities bandwidth requirements and system interdependencies.
Manages, maintains and contributes to network system documentation.
Develops back-up procedures for LAN servers.
Analyzes the recovery and reliability capability of systems and network services and makes recommendations for improvement.
Recommends hardware and software purchases in support of remote access.
Configures and certifies wiring.
Participates in projects which call for troubleshooting, installing, implementing, administering, and maintaining network systems.
Assigns file access controls, encryption keys and other security attributes.
Maintains host and/or front-end processor communications software.
Provides support to customers experiencing problems with hardware, operating systems and related utilities in servers.
Assists in installation and maintenance of performance monitors, schedulers, program management systems and utilities, report generators and compilers.
Configures and installs application packages.
Coordinates and/or performs installation and configures operating systems, new software releases, system upgrades and patches in support of hardware products.
Coordinates backups and file management with operations staff.
Proactively tunes operating systems and system components to avoid performance problems.
Writes utilities for system management, reporting, file clean up and auditing.
Provides and maintains documentation and manuals necessary at operational level.
Responsible for standards and design of physical data storage, maintenance, access and security administration.
Performs functions associated with vulnerability and security risk assessments.
Performs functions in support of investigative and forensics activity.
Recommends and creates action plans for system development and/or integration.
Writes utilities for system management, reporting, file clean up and auditing.
Configures and installs application packages.
Develops and maintains documentation and manuals necessary at customer level.
Prepares time and cost estimates and initiates purchase requests for multiple projects.
Creates test files and performs system testing across multiple packages and systems.
Writes and programs system specifications.
Defines work and/or data flow.
Designs screens, forms and reports.
Defines data elements.
Prepares source code.
Designs and develops tables and relationships.
Arranges necessary hardware and software availability for assigned projects.
Analyzes assigned specifications, codes, tests and implements software solution, utilizing appropriate software engineering processes.
Debugs and/or corrects errors; maintains integrity of software.
Maintains and enhances existing programs.
Designs and develops routine to moderately complex applications.
Responsible for all phases of systems development life cycle.
Develops strategies for data acquisitions, archive recovery, security and implementation of routine to moderately complex applications.
Defines and develops the project scope of multiple projects.
Constructs operational Database Management System (DBMS) and data stores that enable informational, analytical management inquiry.
Performs backup and recovery on database management systems.
Configures database parameters, and prototype designs.
Provides basic database support and troubleshooting.
May be responsible for design, development and implementation of new system interfaces for applications on multiple platforms from mid-range computers to client servers and internet-based environments.
Assists in developing, testing and maintaining agency disaster recovery plans (DRP) designed to restore IT system operability.
Assists with development of processes and procedures in support of IT Business Continuity Planning.
Performs functions in support of platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions.
Performs functions in support of risk analysis of IT environments by assessing administrative, technical and physical safeguards.
Assists with IT investigations to include maintaining chain of custody procedures.
Performs forensics and documenting detailed reports of findings.
Monitors network activity for malicious activity.