Fall 2026 Internship: Information Technologies (Onsite)

International Foundation of Employee Benefit Plans•Brookfield, WI

2d•Onsite

About The Position

The International Foundation of Employee Benefit Plans has a paid, onsite IT Information Technologies Internship opportunity available for Fall 2026 (limited term, temporary/seasonal). This internship is for college students enrolled in an IT program seeking hands-on experience. The IT Intern will work onsite at their office in Brookfield, WI, under the direction of Help Desk and User Support Staff, assisting employees with computer/network troubleshooting and addressing Level 1 Help Desk tickets. There may be an opportunity to extend the internship into Spring of 2027, depending on business needs.

Requirements

College student enrolled in an IT program.
Majoring in IT.
Sophomore, Junior or Senior standing preferred.
Enrolled in an Associates or Bachelors degree program, majoring in the IT field.
Positive attitude backed by a willingness to learn new things.
Ability to maintain the strict confidentiality of information, which may include personal information, disciplinary actions, and/or compensation information.
Excellent data entry skills and a track record of accuracy in work product.
Strong organizational and time management skills.
Ability to work independently.
Excellent interpersonal skills with the ability to communicate effectively with non-technical staff.
Ability to effectively prioritize and multi-task.

Nice To Haves

Strong knowledge base in PC’s Mac, VMware, and/or meeting room audio-visual experience a plus, but not required.
Candidates with an equivalent combination of education and relevant experience will be considered.

Responsibilities

Answer incoming phone calls, emails and Teams chats from end users to troubleshoot and resolve IT issues.
Track and resolve services issues submitted via the IT Ticketing system.
Provide training materials and other internal documents as needed.
Assist with administrative and technical projects for the IT function of the organization.
Participate in departmental meetings and status calls related to hiring and employment.
Setup and Configure computer workstations.
Performs all other duties as assigned by the IT leadership team.