Fall 2026 Internship: Information Technologies (Onsite)

International Foundation of Employee Benefit Plans•Brookfield, WI

2d•Onsite

About The Position

The International Foundation of Employee Benefit Plans has a paid, onsite IT Information Technologies Internship opportunity available for Fall 2026. This is a limited term, temporary/seasonal position for current college students majoring in IT, preferably with Sophomore, Junior, or Senior standing. The internship may start before the fall semester and could potentially extend into Spring 2027 based on business needs. The IT Intern will work onsite in Brookfield, WI, assisting the Help Desk and User Support Staff by troubleshooting computer/network issues and addressing Level 1 Help Desk tickets.

Requirements

College student enrolled in an IT program.
Service-oriented mindset.
Currently enrolled in an Associates or Bachelors degree program, majoring in the IT field.
Prefer students outside of their freshman year of college, but will consider candidates based on their individual knowledge, skills and experience.
Strong knowledge base in PCs.
Positive attitude backed by a willingness to learn new things.
Ability to maintain the strict confidentiality of information, which may include personal information, disciplinary actions, and/or compensation information.
Excellent data entry skills and a track record of accuracy in work product.
Strong organizational and time management skills.
Ability to work independently.
Excellent interpersonal skills with the ability to communicate effectively with non-technical staff.
Ability to effectively prioritize and multi-task.

Nice To Haves

Mac, VMware, and/or meeting room audio-visual experience a plus, but not required.
The International Foundation will always consider candidates with an equivalent combination of education and relevant experience.

Responsibilities

Answer incoming phone calls, emails and Teams chats from end users to troubleshoot and resolve IT issues.
Track and resolve services issues submitted via the IT Ticketing system.
Provide training materials and other internal documents as needed.
Assist with administrative and technical projects for the IT function of the organization.
Participate in departmental meetings and status calls related to hiring and employment.
Performs all other duties as assigned by the IT leadership team.
Setup and Configure computer workstations.