Information Systems Security Administrator

RTX•Westford, MA
•$86,800 - $165,200•Onsite

About The Position

Join our Digital Technology team as an Information Systems Security Administrator, where you will play a critical role in maintaining secure and efficient IT systems. Your contributions will directly support the organization’s mission and ensure the reliability of our infrastructure. Provide technical support across in-person, phone, and electronic channels while maintaining virtual and physical desktop environments on Windows and Linux systems. Perform routine system maintenance tasks, including antivirus updates, patching, security self-reviews, and proactive monitoring/troubleshooting of servers, software, and hardware. Manage hardware and software assets with accurate inventory control, lifecycle tracking, and administration of user accounts, groups, and permissions. Develop and maintain technical documentation and standard work instructions while providing user training to support consistent processes and end-user understanding. Collaborate with cross-functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions. Contribute effectively in Agile (Scrum) environments and resolve complex technical issues independently within defined priorities and timelines.

Requirements

  • Typically requires a Bachelor’s degree and a minimum of 5 years of prior relevant experience, or an Advanced degree in a related field and a minimum of 3 years of prior relevant experience.
  • 3–5 years of experience in system administration, desktop support, or similar IT infrastructure roles.
  • Experience supporting Windows and Linux operating systems, including virtual and physical desktop environments.
  • Obtain CompTIA Security+ (or equivalent certification) within 90 days of employment.
  • Active and transferable U.S. government issued Secret security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

  • Verbal and written communication skills, including the ability to train and support end users.
  • Experience with the Atlassian toolset (Jira, Bitbucket, Confluence).
  • Software engineering and development support experience.

Responsibilities

  • Provide technical support across in-person, phone, and electronic channels while maintaining virtual and physical desktop environments on Windows and Linux systems.
  • Perform routine system maintenance tasks, including antivirus updates, patching, security self-reviews, and proactive monitoring/troubleshooting of servers, software, and hardware.
  • Manage hardware and software assets with accurate inventory control, lifecycle tracking, and administration of user accounts, groups, and permissions.
  • Develop and maintain technical documentation and standard work instructions while providing user training to support consistent processes and end-user understanding.
  • Collaborate with cross-functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions.
  • Contribute effectively in Agile (Scrum) environments and resolve complex technical issues independently within defined priorities and timelines.

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short-term disability
  • long-term disability
  • 401(k) match
  • flexible spending accounts
  • flexible work schedules
  • employee assistance program
  • Employee Scholar Program
  • parental leave
  • paid time off
  • holidays
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