Information Systems Security Administrator
About The Position
The Information Systems Security Administrator provides technical support and maintains virtual and physical desktop environments using Windows and Linux systems. The role performs routine system maintenance and security tasks, manages hardware and software assets and user access, and develops technical documentation and user training. The administrator collaborates with Information Systems Security Engineers and cross-functional teams to deploy and validate IT and security solutions, contributes in Agile (Scrum) environments, and independently resolves complex technical issues within defined priorities and timelines. This is an onsite position in Westford, Massachusetts, and requires an active, transferable U.S. government Top Secret clearance and U.S. citizenship before the start date.
Requirements
- Typically requires a university degree or equivalent experience and at least 5 years of relevant experience, or an advanced degree in a related field and at least 3 years of experience.
- 3–5 years of experience in system administration, desktop support, or similar IT infrastructure roles.
- Experience supporting Windows and Linux operating systems, including virtual and physical desktop environments.
- Obtain CompTIA Security+ or an equivalent certification within 90 days of employment.
- Active and transferable U.S. government-issued security clearance required before the start date; the posting specifies a current Top Secret clearance active on day one.
- U.S. citizenship is required.
Nice To Haves
- Excellent verbal and written communication skills, including the ability to train and support end users.
- Experience with the Atlassian toolset, including Jira, Bitbucket, and Confluence.
- Software engineering and development support experience.
Responsibilities
- Provide prompt technical support in person, by phone, and through electronic channels.
- Maintain virtual and physical desktop environments on Windows and Linux systems.
- Perform routine maintenance, including antivirus updates, patching, security self-reviews, and proactive monitoring and troubleshooting of servers, software, and hardware.
- Manage hardware and software assets, including inventory control and lifecycle tracking.
- Administer user accounts, groups, and permissions.
- Develop and maintain technical documentation and standard work instructions.
- Provide user training to support consistent processes and end-user understanding.
- Collaborate with cross-functional teams and Information Systems Security Engineers to deploy and validate IT and security solutions.
- Contribute effectively in Agile (Scrum) environments and independently resolve complex technical issues within defined priorities and timelines.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- 401(k) match
- Flexible spending accounts
- Flexible work schedules
- Employee assistance program
- Employee Scholar Program
- Parental leave
- Paid time off
- Holidays
- Potential annual short-term and/or long-term incentive compensation, depending on position level and applicable terms
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
