Information Systems Director

Eau Claire County•Eau Claire, WI

1d•Onsite

About The Position

The Information Systems Director plans, organizes, and directs all activities of the Information Systems Department for Eau Claire County, including technology infrastructure and systems, cybersecurity, networks, telecommunications, databases, enterprise applications, cloud and data services, disaster recovery, vendor management, budgets, and IT staff. This position serves as Chief Information Officer and staff advisor to the County Board, County Administrator, and various other departments and agencies on all information services, technology strategy, policy development, compliance, and modernization initiatives.

Requirements

Bachelor's degree in computer science, management information systems, or related field.
Seven (7) years of progressively responsible professional level experience in Information Technology directly applicable to the requirements of the position.
Five (5) years of supervisory management experience in an Information Systems setting.
Ability to plan and develop departmental goals and objectives.
Ability to develop and maintain divisional plans.
Extensive knowledge of information systems principles, practices, and methodologies, including analysis, design, operation, and maintenance.
Ability to research, evaluate, and recommend improvements to procedures.
Ability to direct, supervise, motivate, and evaluate the work of others.
Ability to analyze complex administrative information and issues, define problems, and evaluate alternatives.
Fiscal management and budgeting skills.
Ability to establish and maintain effective working relationships with stakeholders.
Ability to provide technical consultation and customer support.
Ability to coordinate technology needs and implementation.
Ability to research technical issues and resolve technology problems.

Nice To Haves

Master’s degree in computer science, business administration, or related field.
Prior experience in a public sector setting, preferably with a municipality.
Experience with industry standard network, server, applications, and database platforms.
Cybersecurity leadership training and security certification are preferred.
Familiarity with industry standard development platforms.

Responsibilities

Plans, organizes, and directs all activities of the Information Systems Department.
Oversees technology infrastructure and systems, cybersecurity, networks, telecommunications, databases, enterprise applications, cloud and data services, and disaster recovery.
Manages vendor relationships and departmental budgets.
Leads and manages IT staff.
Serves as Chief Information Officer and staff advisor to the County Board, County Administrator, and other departments on information services, technology strategy, policy development, compliance, and modernization.
Develops and leads short-range, long-range, and strategic planning for the department.
Leads the County's cybersecurity strategy using the NIST framework, identifies improvement opportunities, and reports on security posture.
Ensures compliance of information systems with federal, state, and local regulations, digital accessibility standards, open-records obligations, and internal security policies.
Serves as County Security Officer, approving State application access requests and resolving security issues.
Directs, supervises, motivates, and evaluates the work of IT staff.
Analyzes complex administrative information and issues, defines problems, evaluates alternatives, and recommends solutions for the communications infrastructure.
Serves as the County representative on the Chippewa Valley Internetworking Consortium.
Coordinates daily operations of existing applications and systems.
Manages fiscal responsibilities, including preparing, monitoring, and justifying the departmental budget.
Establishes and maintains effective working relationships with stakeholders.
Provides technical consultation and customer support to County departments.
Serves as the key liaison with the County Board regarding information services issues.
Directs information systems training on a countywide basis.
Coordinates with the City of Eau Claire and other entities to jointly develop and implement systems.
Provides County representation on various committees and before community groups regarding information services.
Performs other related duties as required or assigned.