Information Specialist, 70th Legislative Session - SHORT TERM

State of Montana • Helena, MT

19d

About The Position

The Montana Legislative Services Division is hiring a short-term Information Specialist for the 70th Legislative Session. The position provides nonpartisan, independent services for the Legislature. Work shifts begin January 4, 2027, and may continue through the legislative session, which is expected to end between late April and early May. Training is scheduled for December 30, 2026. The schedule varies between 7:30 a.m. and 5:30 p.m. and includes some Saturday hours.

The Information Specialist answers public telephone inquiries about the Legislature using a computerized bill-status information system and other information aids. The role also takes incoming calls for legislators, enters messages into a computerized messaging system in accordance with office policies, and performs related duties as required.

Applicants must provide a resume to be considered; incomplete applications will not be forwarded to the screening team. The Legislative Branch participates in E-Verify to confirm employment eligibility after a job offer is accepted and Form I-9 is completed.

Requirements

• General knowledge of state government and the legislative process.
• Good knowledge of telephone procedures.
• Skill in using a telephone and computer keyboard.
• Ability to answer telephones using appropriate etiquette and interact with the public in an extremely courteous manner.
• Ability to enter telephone messages with speed and accuracy.
• Ability to learn computerized systems for recording and finding information, and to use information aids to select appropriate sources for answering questions.
• Ability to speak and write standard English fluently.
• Ability to maintain neutrality and remain calm and function under pressure, including occasional inappropriate verbal abuse from the public.
• Education or experience in government, public speaking, and communication, typically acquired through a combination of education and experience equivalent to high school graduation.
• A resume must be provided; incomplete applications will not be forwarded to the screening team.

Nice To Haves

• Prior knowledge of Montana government and the legislative process.

Responsibilities

• Answer telephone inquiries from the public about the Legislature using a computerized bill-status information system and other information aids.
• Take incoming telephone calls for legislators and enter messages into a computerized messaging system according to office policies.
• Perform related duties as required.

What This Job Offers

• Education Level: High school or GED