Information Specialist

The Leukemia & Lymphoma Society•Remote,

1d•$66,000 - $94,000•Remote

About The Position

This fully remote position within Blood Cancer United’s Information Resource Center (IRC) offers an excellent work-life balance for a skilled oncology professional. The organization’s area of expertise focuses exclusively on blood cancers. Through our custom-designed phone and chat platform, the Blood Cancer United website, and other emerging technologies, this position will provide personalized blood cancer education, patient advocacy, and psychosocial support to blood cancer patients and their families. You will serve a diverse population of pediatric and adult blood cancer patients, caregivers, and healthcare professionals from diagnosis through survivorship. You will empower and equip patients and caregivers to communicate effectively with their healthcare teams and promote patient self-advocacy across a range of needs and circumstances. You will also provide clinical trial education and awareness and refer patients to the Blood Cancer United Clinical Trial Support Center (CTSC) when appropriate. Additionally, you will identify and help reduce barriers to blood cancer care while supporting improved quality of life for patients and their families. You will stay current on blood cancer research by reviewing peer-reviewed literature and materials from professional organizations, and by attending professional symposia, conferences, and webcasts both within Blood Cancer United and through external organizations. You will represent the IRC and Blood Cancer United at professional meetings, conferences, advisory boards, partnership initiatives, and other events as requested, both virtually and in person. You will collaborate on abstract submissions to professional organizations for presentation opportunities, as requested. If bilingual, you will provide services and support in both Spanish and English, represent the IRC, and collaborate with other Blood Cancer United departments on Spanish-language outreach initiatives and projects. Other related duties as assigned.

Requirements

Master’s degree in social work, master’s degree in health education, nursing degree (BSN or RN), or master’s degree in another healthcare-related field.
Current licensure in the candidate’s discipline is required.
At least three years of experience in a healthcare delivery setting, preferably focused on cancer care and working directly with patients and families.
Proficiency with productivity technologies, including Microsoft products and custom platforms.
Ability to manage personal stress in emotionally difficult circumstances while supporting patients and caregivers with compassion and empathy.
Demonstrated commitment to professional self-care and continued development.
Excellent oral and written communication skills.
Must live in the continental United States.
Must have reliable internet. Minimum download speed 50mbps/minimum upload speed 50mbps. Recommended download speed 100mbsp/recommended upload speed 100mbps.
Must have a quiet space for office set up that is also private to ensure confidentiality when speaking to callers by phone.

Nice To Haves

Bilingual Spanish-speaking and writing skills are preferred but not required.
Previous oncology experience, particularly in hematology, is preferred.
Strong interest in learning about blood cancer through initial training and ongoing professional development, including for candidates with prior hematology/oncology experience.

Responsibilities

Provide personalized blood cancer education, patient advocacy, and psychosocial support to blood cancer patients and their families.
Serve a diverse population of pediatric and adult blood cancer patients, caregivers, and healthcare professionals from diagnosis through survivorship.
Empower and equip patients and caregivers to communicate effectively with their healthcare teams.
Promote patient self-advocacy across a range of needs and circumstances.
Provide clinical trial education and awareness and refer patients to the Blood Cancer United Clinical Trial Support Center (CTSC) when appropriate.
Identify and help reduce barriers to blood cancer care while supporting improved quality of life for patients and their families.
Stay current on blood cancer research by reviewing peer-reviewed literature and materials from professional organizations, and by attending professional symposia, conferences, and webcasts both within Blood Cancer United and through external organizations.
Represent the IRC and Blood Cancer United at professional meetings, conferences, advisory boards, partnership initiatives, and other events as requested, both virtually and in person.
Collaborate on abstract submissions to professional organizations for presentation opportunities, as requested.
Perform other related duties as assigned.
If bilingual, provide services and support in both Spanish and English, represent the IRC, and collaborate with other Blood Cancer United departments on Spanish-language outreach initiatives and projects.