Voter Information Specialist

Santa Fe County•Santa Fe, NM

6d•Hybrid

About The Position

Under the direct supervision of the Elections Administration Supervisor, this role is responsible for distributing, updating, and maintaining voter information, and conducting election canvassing and administration in compliance with the New Mexico Election Code. The position provides general voter information regarding registration, absentee voting, election schedules, and polling place locations. It involves disseminating accurate information to voters and citizens in a timely manner, coordinating with procurement staff on budgets and contracts related to voter information and election activities, and responding promptly to communications. The role also performs administrative functions for various divisions of the County Clerk’s Office, trains staff and election workers, covers the front kiosk, and may serve as a Notary Public. Additionally, it involves programming voting machines, managing supplies, collecting ballots, moving equipment, setting up signage, and assisting with post-election canvassing duties, including examining election returns and documenting discrepancies. The position also provides assistance during peak election activities and to Records staff as needed.

Requirements

High school diploma or equivalent
Any combination of college education and/or work experience in an office and/or warehouse environment totaling three (3) years.
Knowledge of basic office procedures and practices.
Knowledge of functions of public service offices.
Knowledge of data collection.
Knowledge of records keeping and the preparation of correspondence.
Knowledge of basic office equipment including computers.
Knowledge of filing systems.
Knowledge of English language usage.
Knowledge of basic arithmetic.
Ability to learn the New Mexico Election Code and procedures in order to answer voters’ questions and operate properly during elections.
Ability to communicate effectively, both verbally and in writing.
Ability to follow verbal and written instructions.
Ability to work independently or with others, under stressful circumstances, while maintaining a professional attitude with the public, co-workers, and County officials.
Ability to meet deadlines and performance metrics.
Ability to understand technical terms, words and phrases.
Ability to self-organize and perform detail oriented job duties.
Skilled in operating various word-processing, spreadsheet, database and other software programs in a Windows environment or ability to learn such skills.
Skilled in filing in alphabetical order, data entry, proofing, and updating computerized data.
Skilled in providing effective customer service.
Must submit to and pass a County paid pre-employment physical and drug/alcohol screening.
Must submit to and pass a county paid criminal background screening.
Must possess and maintain a valid New Mexico Class D Driver’s License, as incumbent will be required to drive a County vehicle during the performance of his/her duties.

Nice To Haves

Familiarity with the functions of public service offices.

Responsibilities

Provides general voter information regarding voter registration requirements, absentee voting, election schedules, and location of polling places.
Disseminates accurate information to voters and other citizens regarding voter information and the election process in a timely manner.
Coordinates with procurement staff in budget and contracts regarding voter information, voter registration and election activities.
Promptly and courteously responds to telephone calls and written communications.
Performs administrative functions and tasks on behalf of the County Clerk’s Office, the Bureau of Elections, Recording, and Records & Research divisions.
Trains other staff and election workers as requested.
Covers the front kiosk informational center and greets and assists visitors.
May serve as Notary Public with corresponding responsibilities.
Programs voting machines; gathers and delivers supplies between the warehouse and voting locations; collects ballots from drop boxes; moves voting equipment; and sets up signage at voting sites throughout the county.
Assists with post-election canvassing duties: examines the election returns from each precinct to ascertain if election certificates were properly executed; and documents discrepancies, omissions and errors pursuant to the Election Code.
Assists as needed during peak election activities.
Assists Records staff as needed.