Information Specialist IV

Texas Health & Human Services Commission•Austin, TX
•$4,801 - $6,281•Hybrid

About The Position

The Information Specialist IV works under the supervision of the Public Information, Education, and Training Branch Manager in the DSHS Immunization Section. The position contributes to the development, implementation, and evaluation of statewide public awareness initiatives intended to increase immunization rates in Texas. It develops and maintains relationships with healthcare providers and other immunization stakeholders, works with contractors on professional public awareness and multimedia campaigns, and periodically reviews materials for compliance with state and federal media regulations. The role plans and designs publications and training materials, edits and approves copy, design, and scripts, and uses desktop publishing and other design software to produce materials for audiences with varied literacy levels. It develops print and social media content, conducts research, collaborates with internal and external professionals, manages concurrent projects under tight deadlines, and supports communication strategies, policies, and procedures. The position may also support agency disaster response, recovery, or Continuity of Operations activities, which may require an alternate shift or work location. The position is based in Austin. It will initially be office-based for at least two months while training is completed and will be eligible for telework afterward. Travel is up to 5%.

Requirements

  • Bachelor’s degree in Graphic Design, Communications, or a related field; two years of graphic design, communications, or related work experience may substitute for one year of college education.
  • Knowledge of current communication and marketing techniques.
  • Knowledge of preparing and editing informational material.
  • Knowledge of the public health system.
  • Oral and written communication skills.
  • Graphic design skills.
  • Ability to generate accurate reports and materials under short deadlines.
  • Project management skills.
  • Ability to plan and coordinate conferences, meetings, summits, trainings, or workshops.
  • Presentation development and delivery skills.
  • Ability to develop marketing strategies and communicate effectively and persuasively orally and in writing.
  • Ability to work productively with a team and manage multiple projects at one time.
  • Ability to evaluate and interpret policies and procedures.

Nice To Haves

  • Two years of experience in public health, public promotion and education, and/or immunizations.
  • Two years of experience in graphic design, print publications, and social media content.

Responsibilities

  • Plan and design publications and training materials using graphics, photographs, and/or video; edit and approve copy, design, and scripts for final products.
  • Use desktop publishing software and other tools to create effective materials for audiences with a variety of literacy levels.
  • Develop and recommend communication distribution strategies for targeted content and instructional videos.
  • Develop the layout and production design of print publications using computer-based software such as Adobe Creative Suite and Canva, as well as traditional methods, while meeting agency standards and deadlines.
  • Develop layouts and designs for print materials and social media posts, and conduct research during project development and planning.
  • Work with internal and external professionals, including photographers, graphic designers, and videographers, to create materials.
  • Manage multiple projects and meet tight deadlines.
  • Develop relationships and partnerships with external stakeholders to promote immunization messaging and campaigns, and coordinate education and materials for immunization stakeholders.
  • Assist with developing and implementing an internal and external immunization communication strategic plan.
  • Assist in developing programmatic communication and marketing policies and procedures to ensure quality and consistency in public information materials.
  • Attend work on a regular and predictable schedule and perform other duties as assigned, including supporting disaster response, recovery, or Continuity of Operations activities when needed.

Benefits

  • Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS).
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