Information Specialist II - Public Health & Human Services

St. Louis County, Minnesota•Virginia, MN
•Onsite

About The Position

This position plays a key role in ensuring the efficient operation of the office by assisting with client services, managing administrative tasks, and supporting staff in delivering quality services. Duties include but are not limited to client contact, scheduling, payroll, reports, processing vouchers and forms, entering and maintaining accurate information in electronic systems, purchasing, billing and reconciling, plus coordinating maintenance requests from the motor pool. You'll also be scanning, filing, preparing correspondence, and organizing forms, referrals and other related documentation. The work is performed under the direction of a designated lead worker or supervisory staff. An employee in this class performs a variety of process tasks and problem-solving activities that require discretion and factual judgments to appropriately apply established procedures, policies and practices to work situations. Duties include explaining established departmental regulations, policies and procedures; and processing information gathered from varied sources to compile departmental records in accordance with established procedures requiring the employee to exercise some judgment to adapt and apply the appropriate procedures to a variety of normally recurring work situations.

Requirements

  • Three (3) years full-time paid verifiable experience in a clerical support position
  • Demonstrated ability to operate personal computer-based systems
  • Proficiency, as defined by the Civil Service Commission, in operating word processing software
  • Ability to type from clear copy at a rate of 40 w.p.m./net
  • Must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis

Responsibilities

  • Client contact
  • Scheduling
  • Payroll
  • Reports
  • Processing vouchers and forms
  • Entering and maintaining accurate information in electronic systems
  • Purchasing
  • Billing and reconciling
  • Coordinating maintenance requests from the motor pool
  • Scanning
  • Filing
  • Preparing correspondence
  • Organizing forms, referrals and other related documentation
  • Explaining established departmental regulations, policies and procedures
  • Processing information gathered from varied sources to compile departmental records

Benefits

  • Longevity pay
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