Information Services Specialist

Archdiocese of St. Louis•St Louis, MO

3d•Onsite

About The Position

The Archdiocese of St. Louis strives to teach and share our faith, serve others, and foster unity throughout the St. Louis area. Once a part of Kenrick-Glennon Seminary's campus, the Cardinal Rigali Center in Shrewsbury, MO is today the headquarters and curia (governing body) for the Archdiocese of St. Louis. This role will assist in the development of cemetery management software, maintenance of hardware and provide technical assistance to our staff.

Requirements

Bachelor’s degree in computer information systems, information technology or similar discipline; or, equivalent professional experience
At least ten years of industry experience and in-depth knowledge of software development with emphasis on end-user interaction
Advanced knowledge of database design and maintenance
Proficiency with Microsoft Office, including Word, Excel and Outlook.
Attention to detail, with analytical and problem-solving skills.
Ability to work on multiple projects simultaneously.
Ability to learn and understand the entire organization from a technological standpoint for the performance of the assigned duties
Ability to determine IT needs and train end-users.
Ability to work independently with strong interpersonal skills.
Ability to communicate effectively in both verbal and written form with vendors, employees at all levels and other outside personnel as required.
Ability to work effectively with colleagues.

Nice To Haves

Experience with Claris/FilemakerPro, MacOS, Java Script, SQL and UI/UX a plus
Ability to represent Catholic Cemeteries in a credible fashion both internally and externally.
Desire for harmonious, stable and relaxed on-site work atmosphere.

Responsibilities

Develop an understanding of cemetery operations
Assist with the development, integration and maintenance of cemetery management software
Maintain hardware/software inventory, upgrade hardware/software and licensing
Provide IT assistance to staff
Train end-users on hardware functionality and software programs
Resolve logged errors through in-house help desk in a timely manner
Work with department manager to ensure proper coordination of activities
Liaise with Archdiocesan Director of Information Technology and his team, vendors and employees
Ensure conformity to Archdiocesan IT protocols
Keep track of technological advancements and trends in software development and IT
Other duties and responsibilities as assigned