Information Services Page

Findlay-Hancock County Public Library • Findlay, OH

4d • Onsite

About The Position

This role focuses on providing excellent customer service to library patrons, maintaining the orderliness of library materials, and supporting the library's overall initiatives. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of the job.

Requirements

• Must be a minimum of sixteen (16) years of age.
• Work permit required for students.
• Frequent walking, sitting, standing, stooping, kneeling, crouching and pushing carts.
• Moving/lifting up to 30 pounds, pushing up to 70 pounds.
• Effective verbal and interpersonal skills to respond to coworkers, supervisor, and patrons.
• Organization, prioritizing and coordinating multiple tasks.
• Basic communication skills.
• Basic computer skills.

Nice To Haves

• High School diploma or equivalent preferred.

Responsibilities

• Provides excellent customer service to all library patrons
• Maintains confidentiality of patron information
• Directs patrons to library areas or staff as appropriate
• Retrieves library materials for patrons
• Efficiently shelves library materials in the proper location
• Shifts library materials, as assigned
• Maintains orderliness of displays and shelves
• Maintains a collaborative working environment
• Provides support to department projects, as needed
• Attends meetings and serves on staff committees, as requested
• Supports library-wide initiatives, such as SummerREAD
• Records statistics for library transactions, as required
• Maintains and increases knowledge and skills through professional development
• Represents the library at community events, as assigned
• Performs additional duties and assignments, as required

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED