Information Services Program Analyst

Energy Northwest • Richland, WA

1d • $92,750 - $160,006

About The Position

A Program Analyst in Records & Information Management provides technical, analytical, and operational support for enterprise-wide information governance systems and records lifecycle processes. The role requires expertise in electronic content management platforms, digital workflow automation, retention scheduling, and compliance frameworks. Duties include analyzing business processes, identifying lifecycle gaps, defining controlled document workflows, supporting digitization of legacy formats (microfilm, microfiche, aperture cards), and contributing to system upgrades and SharePoint based repository enhancements. GENERAL SUMMARY Under moderate supervision assists in research and fact-finding to perform analysis that supports core organizational and program functions. Acts as a technical program experienced team member in one or more highly specialized areas of information systems analysis, software quality assurance, or cyber security. Provides technical leadership on small to medium information technology projects. May act as an experienced resource in business, functional, or regulatory area. Devises or modifies processes and procedures to solve moderate problems considering resources, budgets, and schedule constraints. Apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve systems issues in order to maximize the benefit of IT programs and processes. Information Services programs and processes supported include the Problem Identification and Resolution (PI&R), Financial Planning, Work Management, Cyber Security, and Software Quality Assurance (SQA). PRINCIPAL ACCOUNTABILITIES Develops broad and/or specialized system analysis plans by coordinating with other experienced team members to provide functional planning and high-level technical expertise and guidance. Provides consulting services to customer organizations on information technology's capability to comply with IS regulatory programs in the deployment of technology to improve work processes and resolve business problems. Must be able to gain a thorough understanding of the customer's business, including goals, objectives, work processes, and end product or service. Responsible for corporate wide Information Services program management, including planning, program development, design, development, testing, training, and implementation activities. Provides quality oversight and documentation reviews created by cross-discipline work groups in compliance with the overall Information Services program requirements. Coordinates program change impacts, self-assessments and other audit processes, and training with impacted organizations. Must participate on the Emergency Response team (ERO) when designated. Must support the biennial refueling outage Must provide support to the OCC, EOC, and departmental on-call rotation when designated.

Requirements

• IS Program Analyst II Bachelor’s degree in a business or technical field from an accredited college or university and five years of experience in Information Technology program development, management, or operations; OR Associate's degree with seven years of experience in Information Technology program development, management, or operations.
• IS Program Analyst I Bachelor’s degree in a business or technical field from an accredited college or university and three years of experience in program Information Technology development, management, or operations; OR Associate's degree with five years of experience Information Technology program development, management, or operations.
• For IT Program Analysts that are managing IT programs, not Cyber, (e.g., Records, Document Control, Software Quality Assurance, Procedures, etc) additional experience in lieu of a degree may be considered on a one-to-one basis.
• A high school diploma or GED is required.

Responsibilities

• Develops broad and/or specialized system analysis plans by coordinating with other experienced team members to provide functional planning and high-level technical expertise and guidance.
• Provides consulting services to customer organizations on information technology's capability to comply with IS regulatory programs in the deployment of technology to improve work processes and resolve business problems.
• Responsible for corporate wide Information Services program management, including planning, program development, design, development, testing, training, and implementation activities.
• Provides quality oversight and documentation reviews created by cross-discipline work groups in compliance with the overall Information Services program requirements.
• Coordinates program change impacts, self-assessments and other audit processes, and training with impacted organizations.
• Must participate on the Emergency Response team (ERO) when designated.
• Must support the biennial refueling outage
• Must provide support to the OCC, EOC, and departmental on-call rotation when designated.

Benefits

• Energy Northwest (EN) provides a phenomenal benefits package.
• Washington State also has no state income tax, and the Tri-Cities provides a cost-of-living lower than the national average.
• EN offers substantial retirement benefits through three retirement programs including the Washington State Public Employees' Retirement System pension plan (PERS), a 401(k) savings plan with an employer match component, and a 457(b) savings plan.
• EN also offers multiple options for medical, dental, vision, disability and life insurance coverage.
• Other voluntary benefits may include flexible spending accounts (FSAs), tuition reimbursement, student loan repayment, childcare subsides, health reimbursement arrangement (HRA VEBA), health savings account (HSA), supplemental life insurances, credit monitoring/identity theft insurance, and more!
• Qualifying employees will typically start a personal time accrual rate of 160 hours per year and EN provides nine paid holidays throughout the Calander year; personal time accruals grow significantly at various service intervals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level