Information Governance Officer

Public Sector Resourcing•London Britain Township, PA

1d•Remote

About The Position

On behalf of Sport England, we are looking for an Information Governance Officer for a 4-month contract (possible extension) working on a Remote basis. The role involves providing advice and support on Freedom of Information (FOI) requests, complaints, and Data Subject Access Requests (DSARs), supporting the DPO and Information Governance Manager as required. The role will involve responding to FOI requests, DSARs, and complaints, as well as record keeping and coordinating information between relevant directorates. Occasional travel for monthly meetings may be required.

Requirements

Demonstrable experience in a relevant role, supported by degree-level education or equivalent vocational qualification
Experience of working in at least one or more of the following specialist areas: information governance, Complaints or Member Enquiries for a small to medium sized organisation
Demonstrable understanding of the principles and application of the Freedom of Information Act 2000 and Environmental Information Regulations 2004.
Strong written and oral communication skills with the ability to present complex information in a way that members of the public can easily understand
Excellent attention to detail, critical thinking and logical reasoning skills, with the ability to research, assess information and make sound decisions when responding to FOI requests and complaints.
Excellent IT skills, in particular MS Office
Able to manage work independently, prioritise effectively, and seek support where appropriate.
Demonstrates flexibility and a willingness to learn and develop new skills, with appropriate support.

Responsibilities

Logging and acknowledging DSAR’s, FOI requests and complaints
Analysing and responding to FOI requests in accordance with the Freedom of Information Act 2000 and the Environmental Information Regulations 2004, with reference to the legislation and Information Commissioners Office guidance
Analysing and responding to DSAR’s in accordance with the Data Protection Act 2018 and GDPR.
Investigating and responding to complaints in accordance with Sport England’s Complaints Procedure
Collating information for responses, review search results, carry out redactions and review for relevant exemptions
Coordinating the FOI and DSAR’s internal review process
Record keeping using Sport England’s data protection, complaints and information governance case management systems
Assisting the DPO and Information Governance Manager in managing all DSAR, information governance and complaints policies and procedures for Sport England
Supporting the maintenance of the organisation's publicly available information governance resources such as the ROPA, Retention Schedule, Disclosure Log, FOI performance reporting, and the Sport England’s Publication Scheme
Keeping abreast of key developments on the law and guidance as it relates to DSAR’s, FOI/EIR’s and complaints
Follow policies and procedures in relation to other matters e.g. Health and Safety, procurement, data protection
Assisting with providing advice and guidance to the organisation on data protection and information governance issues.
Influence colleagues across all directorates to value and carry out exemplary file management within their respective areas
Assist with ongoing improvement to data protection and information governance polices and systems.
Assist with training and updates to the organisation to support information governance and data protection.
Assist the conduct of information audits and corporate records 'clean-ups' and maintain the framework within which managers, Information Asset Owners and records champions are held accountable for the security and proper maintenance of corporate records
Assist with any tasks relating to information governance, data protection and records management as might be delegated by the Director of Legal, DPO or Information Governance Manager