Information Desk Attendant

Jacobsen|Daniels Enterprise Inc.Milwaukee, WI
$16 - $16Onsite

About The Position

Jacobsen|Daniels is seeking dependable and customer-focused individuals to join our Public Paging and Information Desk team located at the Milwaukee Airport Terminal. This is a patron-facing role, requiring clear communication, attention to detail, and the ability to handle real-time inquiries with professionalism and care. The attendant will work from the central Information Desk, under the coordination of the Airport Marketing and Communications Team, which provides all required supplies and employee training.

Requirements

  • Minimum 1 year of experience in the hospitality industry, including experience in guest and/or customer service
  • Must pass a standard background check

Nice To Haves

  • Bilingual candidates are encouraged to apply and may be preferred based on operational needs.

Responsibilities

  • Provide accurate information and courteous service to passengers and visitors.
  • Operate public paging systems as directed.
  • Maintain a professional and organized workspace.
  • Follow the approved operating schedule as outlined in the Operations Manual.
  • Maintain flexibility for emergency staffing needs or operational changes.
  • Holiday shifts require extended coverage up to 19 hours (5:00 A.M. – 12:00 A.M.).

Benefits

  • 401(k) offered along with a 3.00% Company Contribution
  • Medical, Dental, and Vision insurance
  • Company paid Life insurance
  • Company paid Short-Term Disability
  • Paid time off
  • HSA & FSA options
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