Information Center Representative

Lewis Group of CompaniesFontana, CA
$23Onsite

About The Position

As an Information Center Representative, you will serve as the first point of contact for prospective homebuyers visiting one of Lewis Planned Communities' premier master-planned communities. In this customer-focused role, you'll provide exceptional service, conduct engaging community tours, and support homebuilder sales teams while creating a welcoming and memorable experience for every visitor.

Requirements

  • 1–3 years of customer service or sales experience, preferably in an upscale retail, hospitality, real estate, or similar environment
  • Excellent communication, presentation, and interpersonal skills
  • Strong customer service mindset with a positive, professional attitude
  • Proficiency in Microsoft Office (Word and basic Excel)
  • Valid driver's license preferred; mileage outside your normal commute will be reimbursed
  • Availability to work weekends, with weekdays off

Nice To Haves

  • Real Estate Salesperson License reimbursement for initial licensing courses, application, Live Scan, and exam fees (license required within the first six months of employment)

Responsibilities

  • Welcome visitors and provide exceptional customer service while representing the Lewis brand
  • Conduct informative tours of the community clubhouse, amenities, and surrounding neighborhood
  • Support homebuilder sales teams by assisting prospective homebuyers and providing community information
  • Assist with grand openings, special events, and promotional activities
  • Collaborate with Marketing and Planned Community Development teams to achieve individual and team goals

Benefits

  • Performance Incentives: Annual bonus potential and annual merit increases
  • Cell Phone Allowance: $60/month
  • Clothing Allowance: $650 in your first year, $450 each following year
  • Medical/Dental/Vision Insurance (available after 60 days)
  • 401(k) Plan with Company Match (eligible after one year)
  • Paid Time Off, Holidays, and Vacation Time
  • Continued training and advancement opportunities within the Lewis portfolio
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