Iat I

Milsup • Jacksonville, FL

2d

About The Position

Support Learning Resource Center Operations at Fleet Replacement Squadron Learning Centers. This role involves managing student and instructor accounts, enrolling classes in the Learning Management System (LMS), performing basic help desk functions, and providing Tier 1 Information System support. The technician will also assist with preventative maintenance on equipment, resolve computer, printer, and networking issues, and activate student tests.

Requirements

• High School diploma required.
• Experience working with Computers and interacting with customers in team-oriented environment.
• Must qualify as Information Assurance Technician (IAT) Level 1 by receiving at a minimum Comp TIA Network+ or A+ certification within 90 days of hire.
• Must be able to handle multiple tasks, a self-starter, flexible in work assignments, detail oriented, highly organized, possess good interpersonal and written communication skills, and work under limited supervision.
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint.
• Must qualify for and maintain a security clearance of "Secret."

Responsibilities

• Create Student and Instructor accounts and reset accounts as needed.
• Enroll classes in Learning Management System (LMS).
• Perform basic help desk functions.
• Tier 1 Information System support.
• Assists IAT 2 with preventative maintenance on equipment, resolve computer, printer, and networking issues, and report status of equipment.
• Activate student tests.
• Perform other incidental and related duties as required and assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED