Information Architect

East Penn Manufacturing Company • Ann Arbor, MI

1d • Onsite

About The Position

The Information Architect is responsible for developing, maintaining, and improving controlled documentation supporting manufacturing operations, quality systems, and product knowledge. This role ensures that procedures, work instructions, and technical publications are accurate, clear, and aligned with company standards and ISO 9001 requirements.

Requirements

• Bachelor’s degree in English, Technical Writing, or Engineering required
• Minimum 2 years of experience in a Technical Writing or similar position
• Sharepoint experience is Required
• Proficiency with Microsoft Office Suite products
• Ability to organize, manage, and complete multiple projects within deadlines
• Ability to quickly learn new technologies, processes, and products
• Ability to maintain confidentiality and handle sensitive information with integrity
• Ensure compliance with OSHA and company safety requirements

Nice To Haves

• Master’s degree preferred
• JIRA Experience is preferred
• Knowledge of ISO 9001 document control principles and quality systems preferred
• Strong technical writing and editing skills with ability to create clear, concise, and accurate documentation
• Understanding of manufacturing processes and production workflows
• Ability to interpret technical information (drawings, specifications, process flows)
• Strong attention to detail and accuracy in document development and revision control
• Effective communication and collaboration skills across cross-functional teams
• Proficiency with document management systems and standard office software

Responsibilities

• Develop, write, edit, and maintain technical documentation including: Work instructions, Operating procedures, Training materials, Equipment manuals, Reports, proposals, and technical publications.
• Ensure all documentation meets established standards for: Clarity, Consistency, Structure and formatting, Terminology and accuracy.
• Maintain company Document Control System.
• Observe production, development, and testing activities to understand processes and operating methods.
• Analyze and interpret: Blueprints, drawings, and specifications, Process flow diagrams and parts lists, Product samples and mock-ups.
• Work closely with: Production, Quality, Engineering, Maintenance, Safety teams.
• Collaborate to ensure documents reflect current practices and requirements.
• Review technical materials such as: Manufacturer manuals, Vendor documentation, Industry publications.
• Incorporate relevant technical data into company documentation.
• Review existing documentation and recommend improvements in: Content accuracy, Format and usability, Workflow and document control processes.
• Maintain document revision history and records in accordance with the quality management system.
• Select or coordinate development of: Photographs, Diagrams, Charts and illustrations.
• Assist in formatting and layout of documentation for publication and distribution.
• Maintain clean, organized, and compliant work areas in accordance with 5S standards.
• Practice safe work habits and report unsafe conditions.
• Follow all company policies, Quality System processes, and safety requirements.
• Maintain punctuality, reliability, and acceptable attendance.

Benefits

• Competitive compensation
• Group health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premium
• Retirement Savings Plan with company match and a 3% employer contribution
• Paid company holidays and Paid Time Off (PTO)
• Employee assistance program
• Fitness Discounts
• Promotional opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level