Information and Tools Analyst
GM•Warren, MI
•Hybrid
About The Position
Serve as an Information and Tools Analyst supporting technical administration, system maintenance, and operational coordination across key R&D business tools and processes. This role combines platform ownership, IT liaison support, SharePoint governance, reporting/dashboard development, and AI tools support to help ensure critical tools, policies, and workflows are maintained effectively.
Requirements
- Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience
- Experience supporting enterprise tools, technical administration, systems coordination, or business operations
- Strong organizational skills with the ability to manage multiple priorities across technical and operational work
- Experience working across cross-functional teams and coordinating with both business and IT stakeholders
- Strong written and verbal communication skills
- Ability to work independently, identify issues, and drive follow-through to resolution
- Experience with compliance, governance, documentation, or policy-based processes
Nice To Haves
- Experience with Google Workspace
- Experience administering or supporting Planisware or a similar project and portfolio management platform
- Experience with SharePoint governance, site administration, and content maintenance
- Experience supporting evaluation, implementation, or governance of AI tools in a business environment
- Ability to understand and write JavaScript
- Experience using Power BI or other business intelligence and data visualization software
- Experience creating or supporting Power Automate workflows
- Familiarity with asset management, software request processes, and end-user technology support
- Strong ownership mindset and accountability for results.
- Strong collaboration, stakeholder management, and communication skills.
- Strong problem-solving, prioritization, and execution capability.
- Ability to work effectively in a dynamic, cross-functional environment.
Responsibilities
- Lead technical administration and day-to-day maintenance support for Planisware, Program Management Software
- Coordinate issue resolution, user training and support, system updates, and ongoing platform health
- Partner with business and technical stakeholders to improve reliability, usability, and governance of the tool
- Help maintain supporting documentation, access controls, and administrative processes
- Serve as liaison for IT-related coordination, including asset management and software requests
- Support intake, tracking, and follow-through for end-user technology needs
- Help bridge business needs with enterprise IT processes and support teams
- Support compliance activities tied to Information Lifecycle Management (ILM), internal publications, and human subject research policies
- Help maintain adherence to required processes, documentation, and internal controls
- Coordinate with stakeholders to ensure policy-related requests and reviews are completed accurately and on time
- Identify gaps, risks, or follow-up actions needed to improve policy compliance
- Oversee SharePoint governance practices and support ongoing maintenance of site content, structure, access, and usability in alignment with organizational standards
- Support content owners and stakeholders in following governance expectations
- Support oversight of operations dashboards, including IP metrics, scorecards, and resource management
- Help maintain data quality, reporting consistency, and stakeholder visibility into key metrics
- Coordinate updates, enhancements, and recurring reporting needs with business partners
- Assist in translating operational needs into dashboard and workflow improvements
- Support evaluation, adoption, and day-to-day use of AI tools that improve team productivity and operational efficiency
- Partner with business and technical stakeholders to support governance-aligned use of AI tools, including appropriate documentation and process adherence
- Assist with implementation, maintenance, user guidance, and continuous improvement of approved AI capabilities and workflows
Benefits
- From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
