Information and Tools Analyst

General Motors•Warren, MI

4d•Hybrid

About The Position

Serve as an Information and Tools Analyst supporting technical administration, system maintenance, and operational coordination across key R&D business tools and processes. This role combines platform ownership, IT liaison support, SharePoint governance, reporting/dashboard development, and AI tools support to help ensure critical tools, policies, and workflows are maintained effectively.

Requirements

Bachelor’s degree in business, information systems, computer science, software engineering, or a related field, or equivalent practical experience
Experience supporting enterprise tools, technical administration, systems coordination, or business operations
Strong organizational skills with the ability to manage multiple priorities across technical and operational work
Experience working across cross-functional teams and coordinating with both business and IT stakeholders
Strong written and verbal communication skills
Ability to work independently, identify issues, and drive follow-through to resolution
Experience with compliance, governance, documentation, or policy-based processes

Nice To Haves

Experience with Google Workspace
Experience administering or supporting Planisware or a similar project and portfolio management platform
Experience with SharePoint governance, site administration, and content maintenance
Experience supporting evaluation, implementation, or governance of AI tools in a business environment
Ability to understand and write JavaScript
Experience using Power BI or other business intelligence and data visualization software
Experience creating or supporting Power Automate workflows
Familiarity with asset management, software request processes, and end-user technology support
Strong ownership mindset and accountability for results.
Strong collaboration, stakeholder management, and communication skills.
Strong problem-solving, prioritization, and execution capability.
Ability to work effectively in a dynamic, cross-functional environment.

Responsibilities

Lead technical administration and day-to-day maintenance support for Planisware, Program Management Software
Coordinate issue resolution, user training and support, system updates, and ongoing platform health
Partner with business and technical stakeholders to improve reliability, usability, and governance of the tool
Help maintain supporting documentation, access controls, and administrative processes
Serve as liaison for IT-related coordination, including asset management and software requests
Support intake, tracking, and follow-through for end-user technology needs
Help bridge business needs with enterprise IT processes and support teams
Support compliance activities tied to Information Lifecycle Management (ILM), internal publications, and human subject research policies
Help maintain adherence to required processes, documentation, and internal controls
Coordinate with stakeholders to ensure policy-related requests and reviews are completed accurately and on time
Identify gaps, risks, or follow-up actions needed to improve policy compliance
Oversee SharePoint governance practices and support ongoing maintenance of site content, structure, access, and usability in alignment with organizational standards
Support content owners and stakeholders in following governance expectations
Support oversight of operations dashboards, including IP metrics, scorecards, and resource management
Help maintain data quality, reporting consistency, and stakeholder visibility into key metrics
Coordinate updates, enhancements, and recurring reporting needs with business partners
Assist in translating operational needs into dashboard and workflow improvements
Support evaluation, adoption, and day-to-day use of AI tools that improve team productivity and operational efficiency
Partner with business and technical stakeholders to support governance-aligned use of AI tools, including appropriate documentation and process adherence
Assist with implementation, maintenance, user guidance, and continuous improvement of approved AI capabilities and workflows