Information Analyst

Illinois State Toll Highway Authority•Downers Grove, IL

1d•Onsite

About The Position

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. The Office of the Inspector General (OIG) was established by statute to foster effective and efficient Tollway administration and operation and to promote integrity and accountability at the Tollway through independent oversight including investigations and reviews. The OIG has broad jurisdiction to detect, deter, and prevent fraud, corruption, mismanagement, and misconduct by Tollway Board members, officials, and employees as well as Tollway contractors and vendors. In furtherance of this mandate, the Information Analyst supports all aspects of the office by leveraging data from different sources with the goal of providing insight to identify trends, risks, significance, and appropriate solutions for complex issues that impact OIG investigations and reviews. This position involves working with extremely sensitive and confidential personal information and information associated with investigations and legal proceedings.

Requirements

A bachelor’s degree from an accredited college or university in Computer Sciences, Information Technology/Management, Data Science, Business Administration, Public Policy, Statistics, or a related field
Work experience totaling at least one year of developing skills described in the position description in such areas as data analysis or data management
Strong analytical, organizational, and problem-solving skills
Demonstrated ability to communicate clearly and concisely both orally and in writing
Excellent attention to detail
High personal ethical standards
High proficiency using Microsoft Suite, with Advanced Excel capabilities
Considerable functional knowledge of methods of database analysis, statistical methodologies, and tools used to retrieve, query, and analyze data, such as Power BI, Tableau, Access, etc.
Strong writing skills – position includes requirement to communicate clearly in writing
Creativity in identifying, exploring, and analyzing issues
Ability to work independently and in a team environment, and to interact professionally with others
Demonstrated ability to learn and master new skills and techniques
Possession of a valid Illinois driver’s license
All OIG employees must be nonpartisan and free from conflicts of interest

Nice To Haves

Advanced degree in data analytics, data science, statistics, public policy or related field
Experience performing data analytics in a law enforcement, investigations, or criminal justice environment
Expertise in crafting compelling data analysis products and visualizations for non-technical audiences using plain language

Responsibilities

Assists OIG personnel with identifying Tollway and other relevant data sources
Identifies, extracts, and performs analysis of large Tollway and third-party data sets such as ERP and e-Builder, etc.
Exports data from various sources and uses application tools to organize and convert information into user-friendly formats
Validates large volumes of data sets for accuracy and completeness; resolves discrepancies created by duplicate, incorrect or missing information
Compiles and generates statistical and narrative reports to summarize the analytical findings
Develops advanced and statistical models and techniques to analyze large, complex transactional and operational data sets
Develops and maintains a wide range of data products such as business intelligence reports, data visualizations, infographics, etc., by applying skills in understanding technical concepts, including data analytics and business intelligence software
Researches, designs, develops, adapts, and enhances analytical and reporting solutions using a range of analytics techniques, methods, and tools; makes recommendations regarding how data is collected, used, and managed
Creates appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary
Supports OIG case management database
Keeps abreast of data analytics technology, including advancements in emerging technologies such as artificial intelligence (AI)
Other duties consistent with the OIG's statutory mandate as assigned by the Inspector General