Information Analyst III, Workforce Management
About The Position
Join Our Team: Do Meaningful Work and Improve People’s Lives Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/. Join us as an Information Analyst III within our WFM team and help turn complex data into meaningful insights that drive smarter decisions across the organization. In this highly visible role, you’ll partner with teams across clinical, financial, regulatory, operational, and people-focused areas to deliver accurate reporting, and capacity planning to improve data quality, and shape solutions that support business performance and better experiences for the people we serve. If you’re a skilled analyst who enjoys solving complex problems, mentoring others, and transforming information into actionable strategy, this is an opportunity to make a broad and lasting impact. The Information Analyst III extracts data, produces reports, and evaluates the quality of information to support clinical, financial, regulatory, and/or people data analysis. These analyses contribute to the success of daily operations, tactical and strategic projects, customer service, regulatory, and employee experience programs that have direct bearing on the profitability and competitiveness of the company. Review the work of others in the department and others throughout the company to assess data and analytical accuracy and will take appropriate steps to see that that this reporting meets the standards for accuracy. This role leads work teams, guide less experienced analysts, and will generally work on the most complex requests. This position performs work for every functional area of the company.
Requirements
- Bachelor's degree in Mathematics, Computer Science, Management Information Systems, Health Care Administration, or a related field or four (4) years’ work experience (Required).
- Five (5) years of experience in data analytics and/or reporting role (Required).
- Workforce management experience.
- Three years of experience in a healthcare discipline.
- Excellent MS SQL, SAS, Hadoop, programming skills.
- Experience with business intelligence and analytics tools such as Tableau or PowerBI.
Responsibilities
- Confer with business partners on the most complex business topics to determine business needs and report requirements to provide appropriate solutions through extracting and analyzing data for the purpose of increasing revenue, decreasing costs, and/or complying with regulations; organize other analysts and monitor technical efforts to accomplish specific goals.
- Design, develop, document, maintain, and review data extracts reports, and analyses created from complex ad hoc requests submitted by other employees throughout the company.
- Peer review the work of others in the department and others throughout the company; assess the peer review skills and processes of departments throughout the company and work with those departments on process improvements.
- Recommend and evaluate improvements to operational databases, data quality, and productivity; organize and implement changes; train team members.
- Test and document results consistent with department standards; review the work of others for completeness; create and maintain documentation standards.
- Develop dashboards to streamline communication of key data metrics and trends.
- Analyze and resolve complex problems, assessing alternatives as appropriate, and implement solutions; identify, analyze, and research errors found in the course of peer review; evaluate new procedures; direct work with other departments to implement solutions.
- Lead work teams to accomplish specific project goals.
- Prepare estimates of resources and costs needed to accomplish tasks by assessing the complexity and volume of work against the skills of those expected to complete the tasks.
Benefits
- Medical, vision, and dental coverage with low employee premiums.
- Voluntary benefit offerings, including pet insurance for paw parents.
- Life and disability insurance.
- Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
- Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
- Generous paid time off to reenergize.
- Tuition assistance for both undergraduate and graduate degrees.
- Employee recognition program to celebrate anniversaries, team accomplishments, and more.
- Commuter perks make your trip to work less impactful on the environment and your wallet.
- Free convenient on-site parking.
- Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
- Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
- Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
- Challenge someone to a game of shuffleboard or ping pong while on campus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
