Informatics and Training Specialist

CLS Health PLLC • Sugar Land, TX

9d • Hybrid

About The Position

The Informatics and Training Specialist is responsible for educating and supporting healthcare teams and clinical trial staff in the use of eClinical systems. They work to ensure that individuals within the healthcare organization possess the necessary competencies and stay up to date with the latest advancements in the field. This role is critical in maintaining high-quality patient care and regulatory compliance.

Requirements

• Experience in a medical setting (Front Desk, Medical Assisting)
• Prior experience with eClinicalWorks (ECW) software is required
• Excellent communication and presentation skills.
• Ability to work collaboratively with diverse healthcare professionals and staff.
• Travel 80% in Greater Houston area

Nice To Haves

• Experience in training clinic staff is required (Physicians, Medical Assistants, Patient Service Representatives staff Referral Coordinators, etc).

Responsibilities

• Deliver training sessions through various methods, including in-person sessions, module courses, and hands-on simulations.
• Ensure that training is engaging and effective.
• Conduct regular assessments to identify knowledge and skill gaps within the healthcare organization.
• Use these assessments to tailor training programs accordingly.
• Ensure that all training programs meet regulatory and compliance standards, especially in healthcare settings where adherence to laws and policies is critical.
• Assess the effectiveness of training programs through feedback, evaluations, and performance metrics.
• Make improvements based on evaluation results.
• Maintain comprehensive records of training activities, including attendance, performance, and outcomes.
• Provide reports to management as needed.
• Collaborate with healthcare professionals, department heads, and other stakeholders to identify training needs and customize programs to meet specific requirements.
• Utilize various training technologies, such as EClinicalWorks, virtual reality, and e-learning platforms to enhance training delivery.
• Keep up-to-date with changes and updates in the eClinicalWorks software, and communicate these changes effectively to users.
• Ability to travel to different healthcare facilities, as needed.

Benefits

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed