Health Informatics Specialist
About The Position
Penn State Information Technology is seeking a highly motivated, innovative, customer service-focused, Health Informatics Specialist with strong analytical and communication skills, an interest in healthcare technology, and some familiarity with healthcare or medical environments. The successful candidate will focus solely on supporting University Health Services (UHS) and responsible for application support of the electronic health record (EHR) and bridge the gap between healthcare and information technology. This role will impact students by understanding and supporting ongoing changes in (UHS) clinical and business processes related to the EHR to improve patient care quality, ensure regulatory compliance, and streamline medical workflows while working closely with stakeholders at various levels.
Requirements
- Strong analytical and problem-solving skills
- Ability to understand business processes and translate user needs into clear requirements
- Strong written and verbal communication skills
- Ability to communicate effectively with both technical and non-technical audiences
- Strong attention to detail and organizational skills
- Ability to troubleshoot problems methodically and work through issues with users and technical teams
- Ability and willingness to learn new applications, technologies, and healthcare workflows
- Ability to manage multiple assignments and priorities in a collaborative environment
- Strong customer service and relationship-building skills
- An interest in healthcare information technology and improving technology-supported business processes
- Associate Degree
- No prior relevant work experience required; previous relevant work experience accepted in lieu of education
- Applicants must be authorized to work in the U.S.
Nice To Haves
- Degree in health informatics, information technology, nursing, or health information management preferred
- Familiarity with healthcare technology, EHR systems, clinical applications, or healthcare/medical environments is preferred
Responsibilities
- Supporting University Health Services (UHS)
- Application support of the electronic health record (EHR)
- Bridging the gap between healthcare and information technology
- Understanding and supporting ongoing changes in (UHS) clinical and business processes related to the EHR
- Improving patient care quality
- Ensuring regulatory compliance
- Streamlining medical workflows
- Working closely with stakeholders at various levels
Benefits
- Comprehensive medical coverage
- Dental coverage
- Vision coverage
- Robust retirement plans
- Substantial paid time off (holidays, vacation, and sick time)
- 75% tuition discount for employees, eligible spouses, and children
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
