Informatics and Analytics Data Analyst (Must Be Local To Massachusetts)

May Institute•Randolph, MA

2d•Hybrid

About The Position

May Institute is a nonprofit organization and national leader in applied behavior analysis, serving autistic individuals and people with other developmental disabilities, brain injury, neurobehavioral disorders, and other special needs. The Informatics and Analytics Data Analyst supports the organization’s mission through data-informed decision-making, continuous improvement, and responsible use of technology and information. The analyst develops reports, dashboards, and data visualizations that support clinical quality, operational efficiency, compliance, and organizational decision-making. Reporting to the Informatics and Analytics Senior Analyst, the role collaborates across departments to improve data workflows and help teams use information effectively. The position is based in Randolph, Massachusetts, with a hybrid work arrangement, and requires the employee to be local to Massachusetts. Occasional local travel to other May Institute offices is required.

Requirements

Bachelor’s degree in data analytics, information systems, business analytics, computer science, mathematics, or a related field.
Experience with Tableau and Microsoft Excel for data visualization and reporting.
Strong analytical and problem-solving skills, with attention to detail and data accuracy.
Ability to interpret data, identify trends, and explain complex findings to diverse audiences, including non-technical stakeholders.
Basic understanding of statistical concepts, including descriptive statistics and data interpretation.
Basic knowledge of SQL, data integration, and reporting across multiple software systems.
Strong organizational and communication skills.
Ability to manage multiple priorities, work independently, and collaborate across departments.
Must be local to Massachusetts.

Responsibilities

Build and enhance dashboards, reports, and visualizations using Tableau Cloud, Tableau Server, and Microsoft Excel.
Partner with teams across May Institute to identify reporting needs, define metrics, and develop data-driven solutions.
Analyze trends and key performance indicators to provide actionable insights that support organizational performance.
Improve data collection and management workflows, including data validation, cleaning, and quality checks to ensure accurate, consistent reporting.
Support data integration across electronic health records, customer relationship management, revenue cycle management, and other business systems.
Manage Tableau accounts, access, and permissions to maintain secure, reliable, and accessible reporting environments.
Present findings clearly to technical and non-technical audiences.
Provide staff training and assistance with reports, dashboards, and data tools.
Protect confidential information and follow organizational policies and applicable regulatory requirements.
Participate in occasional local travel to other May Institute offices.
Perform other duties as assigned.

Benefits

Vacation time and paid holidays, including a floating holiday to celebrate your birthday.
Competitive medical, dental, and vision insurance.
Paid training and certification opportunities.
Employee Assistance Program offering confidential support and guidance.
Dependent care flexible spending account.
Short- and long-term disability insurance options.
Voluntary benefits.
Tuition reimbursement and loan repayment assistance programs.
403(b) retirement plan with employer match.
Competitive pay of $65,000–$70,000.