Informatics Advisor

Children's Healthcare of Atlanta•Brookhaven, GA
•Onsite

About The Position

Develops, analyzes, advises, and mentors staff on technical solutions for clinical applications. Reviews and advises on application requirements, builds, architectures, and designs, and develops, amends, and optimizes application solutions. Assists with projects and initiatives involving significant technical complexity or lacking a clear business partnership. Provides innovative solutions to workflow and integration challenges. The role acts as a liaison among application analyst teams, technical teams, vendors, and business partners. It provides technical consulting and support, leads complex application support services, and promotes consistent, high-quality design, builds, processes, and compliance with organizational and departmental standards.

Requirements

  • Five years of experience in major system design and implementation, or an equivalent combination of education and experience.
  • Two years of experience in a clinical setting.
  • In-depth knowledge of team-specific applications and technologies; product certifications where applicable.
  • For the Epic team, broad knowledge of multiple Epic modules and their interactions, and expert knowledge of team-specific modules with appropriate certifications or proficiencies.
  • Bachelor’s degree in a clinical field.
  • Georgia license in a clinical field, such as Registered Nurse licensure in Georgia or through the Enhanced Nurse Licensure Compact, Respiratory Care Practitioner (RCP), Medical Technologist (MT), or Dietitian/Nutritionist.
  • Working understanding of Children’s Healthcare of Atlanta core systems, their roles, data flow, basic architecture, and integration strategies.
  • Ability to lead projects from inception to completion.
  • Strong oral and written communication skills with diverse technical and non-technical populations.
  • Organizational, problem-solving, analytical, and time-management skills.
  • Strong interpersonal skills to interact positively and productively with teams across organizational lines.
  • Creative problem-solving skills and focus on meeting objectives within timelines while maintaining quality standards and organizational requirements.
  • Flexibility to manage multiple initiatives and shift priorities based on business needs.
  • Ability to perform job duties independently with minimal supervision.

Nice To Haves

  • Experience in project management or leadership.
  • Experience in pediatrics.

Responsibilities

  • Acts as a liaison across application analyst and technical teams, including vendors, infrastructure, security, and field services, and participates in cross-team assessments of new projects and needs.
  • Advocates for end users and business partners; provides technical consulting and support to operational owners and leaders; facilitates business partnerships with Information Systems & Technology; and advises cross-department committees and initiatives.
  • Communicates with and educates business partner teams about applications, projects, policies, and initiatives, emphasizing consistency, quality, and compliance with Children’s Healthcare of Atlanta and Information Systems & Technology standards and policies.
  • Researches technology trends and directions; identifies and recommends tools and technologies using best practices and industry standards; and identifies alternative ways to use applications and technologies to optimize outcomes and resolve problems.
  • Provides and leads complex support services with very little management input, including application software support, coordination of programming requests, system upgrade coordination, and vendor liaison activities.
  • Advises, educates, and assists team members to promote consistently high-quality design, builds, and processes.
  • Assists with orientation of new team members and mentors staff members.
  • Follows and promotes regulatory, enterprise, and departmental policies, procedures, and service level agreements.
  • Acts as a positive influence and change agent for compliance within and across teams.
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