Informaticist

Adventist Health • Roseville, CA

2d

About The Position

The Informaticist leads onboarding, training, and support for electronic health record (EHR) users across Adventist Health clinics, hospitals, and other care settings. The role manages clinical team EHR competencies in collaboration with the EHR vendor, Adventist Health training departments, medical staff, and Human Resources. It also supports change management for EHR maintenance, serving as a bridge between users and application experts for enhancement requests and service-line projects.

The Informaticist partners with operational leaders by providing data, analytics, and insights, and participates as an EHR specialist in operational and performance-improvement projects. The position is required to be based at an Adventist Health market location, depending on assignment.

Requirements

• Associate's or technical degree in patient care technology, medical assisting, licensed vocational nursing, laboratory technology, radiologic technology, pharmacy technology, certified nursing assisting, health information management, nursing, respiratory therapy, rehabilitation services, or an equivalent combination of education and related experience.
• A related healthcare certification is required. Listed qualifying credentials include CNA, CMA, HIM, CPC, CCMA, CMA-NHA, NRCMA, RMA, MA, MA-AMT, or Medical Assistant-NCCT.
• Must be based at an Adventist Health market location, based on assignment.
• Must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

• Bachelor's degree.
• Three years of related experience.
• Experience with EPIC.

Responsibilities

• Support clinical, ancillary, and support staff in clinics or hospitals through EHR training, including onboarding, support during the first 30 days, routine training, and training when EHR updates are rolled out.
• Collaborate with medical staff, clinic managers, nursing education, EHR education teams in IT, and vendors.
• Work with EHR super users, clinic managers, nurse supervisors, and workforce management colleagues to identify retraining and skills-improvement opportunities.
• Use EHR data and input gathered during routine in-person or virtual rounds with users.
• Help users personalize and fine-tune EHR settings and preferences to improve efficiency and productivity.
• Participate in ongoing optimization of personal settings with users, using data available through the EHR and other analytical tools.
• Participate in change-management activities, including submitting incidents and change requests.
• Discuss change requests with application experts and other stakeholders, gather data on impacts and desired results, and perform upstream and downstream workflow analyses to inform changes.
• Participate in market- or system-level projects for new service lines, care locations, performance-improvement programs, and clinically driven initiatives, connecting with end users through all project stages to support engagement, training, and pre- and post-project support.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree