Info Sys Applications Analyst 2 - Hybrid Nashville, TN
About The Position
Providing primary application support for CityWorks, which is being used by a select group of general government departments. Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications. Performing business analysis activities for enterprise-wide applications such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings. Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data. Performing project analysis activities for enterprise-wide application projects such as: work plan input, deliverable definition and tracking, status reporting, conducting user level meetings, and preparing application requirements/specifications. Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants. Data extracts from SQL based on user request and/or public request.
Requirements
- Experience with CityWorks configuration and support
- Experience with Crystal reporting
- Experience with SQL queries
- Experience with SQL Server Management Studio (SSMS)
- Experience writing SQL queries to update or extract data from a SQL database
- Experience as systems analyst, supporting users with issues resolution, system enhancement, upgrades and conversion
- Experience coordinating and conducting end-user training including preparing and updating training materials
- Experience with Microsoft Office Suite
- Writing SQL scripts using SSMS (Proficient, 4-6 Years)
- Communication skills both verbal and written (Proficient, 4-6 Years)
- Learning ability (Proficient, 4-6 Years)
- Software Troubleshooting (Novice, 1-3 Years)
- Team work (Proficient, 4-6 Years)
- Crystal Reports (Proficient, 4-6 Years)
- MicrosoftOffice (Proficient, 4-6 Years)
Nice To Haves
- As part of an implementation training rollout a plus
Responsibilities
- Providing primary application support for CityWorks
- Performing application testing (test plans/cases and execution) and troubleshooting for all CityWorks and related systems and applications
- Performing business analysis activities for enterprise-wide application
- Report or form creation/modification in Crystal Reports and SQL queries using Cityworks and Land Management data
- Performing project analysis activities for enterprise-wide application projects
- Coordinating and communicating with other team members including process owners, users, departments, ITS technical team, and consultants
- Data extracts from SQL based on user request and/or public request
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
