About The Position

We're looking for a highly organized and detail-oriented individual to own Influencer & Creator Program Operations. In this role, you'll be the operational backbone of our creator program: keeping our workflows tight, partnerships moving, and our data accurate. This is not a traditional influencer marketing role. You'll work closely with the influencer marketing lead to manage the day-to-day logistics of our growing creator ecosystem, and build tools across the program, not directly manage influencer partnerships.

Requirements

  • 4+ years of operations experience, in marketing fields. You’ve supported building systems and automations for influencer marketing, or general marketing, teams
  • 0-1 operator. You are able to stand up the foundation of our influencer marketing program at a world-class standard, enabling the team to do their best work.
  • AI Builder. You are already building with AI to make systems more efficient, and can quickly identify areas that can be automated with AI.
  • Comfortable with data and basic reporting. You know your way around a spreadsheet and can understand basic marketing metrics.
  • Confident communicator. You can easily collaborate with cross-functional teammates across Marketing and Operations, as well as external creators and vendors.
  • Interest in the influencer marketing industry, creators and partnerships
  • Proficient with creator platforms, project management tools, and Google Workspace or similar

Responsibilities

  • Build and maintain the Creator Platform operations (CRM, deal flow, reporting, automations), partnering with a vibe coder as needed
  • Keep creator profiles, campaign data, and deliverable tracking accurate and up to date; flag gaps and process improvements
  • Build agents to streamline creator onboarding and operational workflows
  • Manage creator paperwork end-to-end: contracts (send, track, archive) and invoices (collect, review, submit, track payment, resolve discrepancies)
  • Own the shared creators inbox: triage, prioritize, and route creator inquiries quickly and clearly
  • Support creator experiences by building lightweight assets (event landing pages, apps, custom links, templates)
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