Inflight Advanced Qualification Program Lead Instructor

Piedmont Airlines•Charlotte, NC

2d•Onsite

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as an Inflight Advanced Qualification Program (AQP) Lead Instructor in the Inflight Training Department. The primary responsibility of this position is to lead and enhance the AQP for inflight instructors, ensuring consistent instructional development, delivery, monitoring, and improvement. This position bridges the gap between instructional delivery and oversight, supporting the Manager of Inflight Technology and Training Programs. The role includes designing and facilitating targeted AQP instructor training modules, maintaining instructional consistency through calibration, and monitoring performance data to uphold instructional quality and regulatory compliance. The successful candidate will have prior airline experience as a flight attendant or inflight instructor. This position will report to the Program Manager, Inflight Technology and Training.

Requirements

Prior airline experience as a flight attendant or inflight instructor
Bachelor’s degree in either education or aviation
Proficiency with Microsoft Office Suite
Demonstrated ability to monitor, coach, and support instructors
Skilled in analyzing performance data to identify instructional trends and opportunities for improvement
Ability to adapt quickly to changing schedules and instructional needs
Minimum 18 years of age
Proof of high school or GED completion

Nice To Haves

Prior experience instructing in an AQP environment
Familiarity with cabin operations for the Embraer 145 and 175 aircraft
Experience in instructional quality assurance
Flight Attendant Certifications
Strong communication and facilitation skills
Proficiency in the use of Articulate and Smart Sheets Applications
Collaborative mindset with a commitment to continuous improvement in training delivery

Responsibilities

Design and facilitate targeted AQP instructor training modules aligned with Federal Aviation Administration (FAA) standards and internal benchmarks
Lead instructor calibration sessions to ensure consistency in instructional delivery and evaluation
Monitor and analyze instructor performance data to identify trends and support coaching efforts
Serve as a reliable substitute instructor during classroom absences due to illness, vacation, or scheduling gaps
Assist in the creation and revision of inflight curriculum materials for accuracy and instructional quality
Apply operational knowledge of Embraer 145 and 175 cabin procedures to enrich training content
Utilize Microsoft Office Suite, Articulate, and Smart Sheets to support training development and instructional planning