Industry Segment Specialist

Genuine Parts Company•Kansas City, MO

1d•Onsite

About The Position

Under limited supervision, the Industry Segment Spec III develops proposals and assesses customer needs in order to recommend appropriate products and services for his/her assigned segment of responsibility. May customize product in order to meet client requirements. Provides technical support to Motion branches as well as clients pre/post sale of the product and troubleshoots technical problems. Visits branches and clients in order to present/educate about technical products/services. Has working technical knowledge of all phases of the assigned industry.

Requirements

Typically requires a bachelor's degree in engineering or a related technical field and more than seven (7) years of related experience or the equivalent combination of education and experience.
Excellent analytical skills.
Excellent written and verbal communication skills.

Responsibilities

Prepares and conducts technical sales briefings for customer and company representatives.
Researches customer technical specifications and estimates the costs, resources, time, and technical requirements of modifying, configuring, and installing the product or solution.
Leads post-sale product configuration and designs custom solutions in accordance with customer specifications.
Diagnoses malfunctions of complex devices/equipment/systems and directs/oversees repair work.
Conducts technical user training and product briefings with customers, vendors, and company representatives.
Mentors lower level employees.
Performs other duties as assigned.