Industry Relations Manager

Howard University

2d • $85,000 - $92,500 • Onsite

About The Position

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. We are seeking an Industry Relations Manager within the Marriott – Sorenson Center at Howard University. This job is external facing with duties related to stewardship, donor relations, student engagement and industry engagement. The selected incumbent will supervise a Program Coordinator role. Internal contacts include Program Coordinator and Executive Director. External contacts include hospitality leadership, Provost, Deans and department chairs.

Requirements

• Bachelor’s degree in related field of business, hospitality, education, communication, social science or counseling.
• Five (5) to seven (7) years of demonstrated leadership experience in an academic support, talent development, acquisition, recruitment or a related department within a university or corporate environment.
• Prior hospitality experience in operational capacities.
• Hospitality association experience and or membership
• Excellent interpersonal skills and the ability to establish and maintain positive working relationships
• Compliance

Nice To Haves

• Master’s degree preferred in related field hospitality and tourism, higher education or organizational leadership
• Existing relationships with key influencers within the hospitality industry

Responsibilities

• Confers with students to help them understand and make decisions regarding academic planning, career planning, and personal success in hospitality and tourism related industries
• Manages program calendar and scheduling, ensuring a cohesive and progressive experience for students.
• Industry facing responsibilities including but not limited to student association advisement
• Assist Executive Director with stewardship and donor relations
• Guides the overall direction of the programing, maintaining an awareness of business and educational trends, student and sponsor needs, and Howard University operations.
• Develops professional development opportunities for students through partner, sponsor, faculty and institutional support.
• Maintains contact with industry stakeholders and attends and presents at conferences
• Earns and maintains industry certifications from CoStar, HFTP and PCMA with ability to certify students
• Maintains accurate data for reports and informed decision-making.
• Monitors and analyzes data related to the program, identifying progress toward goals and objectives and implementing necessary program adjustments.
• Collects and organizes key performance indicators for programmatic reporting
• Provides comprehensive student support including direction to appropriate resources for socio emotional well being
• Maintains knowledge on hospitality industry trends and partners with academic leadership to ensure continuity within Center programming
• Develops evaluation criteria to support ongoing research regarding program impact including retention, graduation, professional placement rates and overall academic
• Maintains an ongoing awareness of student successes and needs through regular consultation with students and related faculty, review of student performance, and observation.
• Is proactive in working with academic administrators and students to address student needs and concerns.
• Coordinates early arrival programs to help acclimate and introduce students to college and the program.
• Develops early intervention models for students with identified needs or performance challenges.
• Works with the Office of Admissions to identify potential students for the program.
• Provides consistent support in the implementation of all aspects of Special Programs, including Career Counseling course, Freshman Orientation, and recruitment events.
• Supports fundraising and resource development efforts to ensure program continuity and design.
• Develops and maintains relationships with all relevant colleges and centers for programmatic and recruiting efforts
• Performs other duties as assigned.

Benefits

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level